Saturday 20 and Sunday 21 June

- If you are travelling this weekend, please check our live journey updates for the latest travel information - Service Updates

Paddock Wood Train Station

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Paddock Wood Train Station

Address

Paddock Wood station
Station Approach
Paddock Wood
Kent
TN12 6ER

Ticket office opening hours:

Monday - Friday - 06:00 to 19:00
Saturday - 08:00 to 14:30
Sunday - 08:10 to 14:30

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Waiting Room
  • Station Buffet
  • Toilets
  • Baby Change
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:00
      Saturday - 08:00 to 14:30
      Sunday - 08:10 to 14:30
    • Impaired Access Wheel Chair Open Hours SATURDAY
      08:00:00 - 14:30:00
      SUNDAY
      08:00:00 - 14:30:00
      WEEKDAYS
      06:00:00 - 19:00:00
    • Accessible Taxis

      Accessible taxis are available to book

    • Accesible Ticket Machine

      station forecourt

    • Booking Office Counter

      Counters can be raised or lowered to suit all customers

    • Customer Help Point On platform
    • Helpline No
    • Helpline Contact Details

      0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      *Helpline closed on Christmas Day

    • National Key Toilets

      Platform 1 - Available during staffing hours. This toilet is stoma friendly.

    • Nearest Stations with Facilities TON
    • Step Free Access

      Category A. This station has step free access to all platforms - Step free access to platform 1 via main entrance. Lift and step access via station footbridge to Platform 2 for services towards Ashford International and platform 3 for services towards Maidstone West and Strood. Step free access direct to platform 2 and 3 via side entrance. Access to all platforms and interchange via lifts and steps.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      car park, upside

    • Note

      You may leave your cycle in the rack provided however you do so at your own risk.

    • Sheltered YES Yes
    • Spaces 96
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Paddock Wood station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details

      From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50


      Email: [email protected]
      Phone number: 0330 333 9232

      Operator Name: A P C O A Parking
      Name: Station Car Park
      Spaces: 481
      Charges:
      Off-peak: £6.50
      Daily: £7.20
      Weekly: £32.10
      Monthly: £113.50
      ThreeMonthly: ??????339.20
      SixMonthly: £677.50
      Annual: £1,215.00
      Saturday: £5.40
      Sunday: £3.50
      Note:

      From 1st June - new off peak evening rate (after 18:00) - £1.50



      Number Accessible Spaces: 16
      Accessible Spaces Note:

      Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  


      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Platform 1 - Available during staffing hours

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 0345 322 7021

      Operator Name: Southeastern Customer Services
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note 0345 322 7021
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0345 322 7021
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:00 to 19:00
      Saturday - 08:00 to 14:30
      Sunday - 08:10 to 14:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On way in to access trains
    • Penalty Fares SE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

       Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

  • Taxi Information

    • Availability YES Yes
    • Note in front of station
  • Local Taxis

    Paddock Wood: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Kent Phone 01892 832285
    Streamline Phone 01622 750000
    Starlight Phone 01622 808751
  • Other transportation

    • Rail Replacement Services

      Station forecourt outside the exit on Platform 1.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.