Penge West Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 05:14 to 00:13
    Saturday - 05:26 to 00:13
    Sunday - 06:38 to 00:07
  • Accessible Taxis

    If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    In Car Park

  • Nearest Stations with Facilities

    Norwood Junction

  • Step Free Access

    Step-free access to ticket office and platform 1 (to London Bridge / Highbury & Islington) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free station is Anerley

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Staff is available from start to end of service

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/PNW.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 1

  • Note

    Council facility

  • Sheltered YES Yes
  • Spaces 8
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Penge West station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Phone number: 08451 272920
    
    Name: Station Car Park
    Spaces: 0
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Free car Park

    
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:00 to 10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Taxi Information

  • Availability YES Yes
  • Note Information on taxis from this station is available at www.traintaxi.co.uk

• Local Taxis

  Penge West: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Elite	Phone 020 8778 1000
  Anerley	Phone 020 3874 0222

• Other transportation

  • Rail Replacement Services

    Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon

    Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge