Pontypool New Inn Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Access Staff YES Yes
  • Impaired Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheelchairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accessible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

  • Helpline No
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities NWP
  • Step Free Access

    Platform 1 is accessible from the new park and ride car park via lifts. The new park and ride car park is accessible from the A4042.

    Platform 2 is accessible from Platform 1 via a footbridge and lifts.

    There are two entrances to the station.

    Access from Station approach entrance is via steps and is not accessible.

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Airport

  • Availability No

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located

  • Sheltered No
  • Spaces 14
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Pontypool & New Inn station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards

• Parking

  • Car Parking Details Parking 1:
    Phone number: 03333211202
    
    Name: Station Car Park (station approach)
    Spaces: 23
    Free: true
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Name: Pontypool and New Inn Park and Ride ( accessed via the A4042)
    Spaces: 129
    Free: true
    Number Accessible Spaces: 10
    Accessible Car Park Equipment: No
    Cctv: Yes
    
    
    

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: a href="https://tfw.missingx.com/" Transport for Wales/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Local Taxis

  Pontypool and New Inn: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Fab Kabs	Phone 01495 769999
  A Class	Phone 01495 759490
  Gwent	Phone 01633 866665

• Other transportation

  • Rail Replacement Services

    The rail replacement bus stop is a dedicated RRS stop in station car park off the A4042