Ravensbourne Train Station
Address
Ravensbourne station
Crab Hill
Beckenham
Greater London
BR3 5HE
Ticket office opening hours:
Monday - Friday - 06:40 to 13:20
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:40 to 13:20
Saturday
Sunday -
Accesible Ticket Machine
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
-
Helpline Contact Details
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Email - [email protected]
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
Phone number: 0800 058 2844
- Helpline Contact URL https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel
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Helpline Open Note
The assisted travel helpline is not available on Christmas Day.
-
Impared Mobility Set Down
At the front of the station.
-
Step Free Access
This is a Category B3 station: Step free access to platform 2 only (towards Sevenoaks).
The Assistance Meeting Point is by the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Coverage: partial Station - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/RVB.pdf)
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located outside the main station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
- Sheltered No
- Spaces 10
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- London North Eastern Railway (LNER)
- Greater Anglia
- Transport for London including London Overground
- Southeastern
- Southern
- South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
- Staffing Level YES Yes
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Ticketing Hours
- Ticket Office Hours Monday - Friday - 06:40 to 13:20
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
- Penalty Fares TL
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
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Taxi Information
- Availability YES Yes
- Note NO
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Local Taxis
Ravensbourne: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:
Downham Phone 020 8461 0066 New Regency Phone 020 8650 6666 LBC Phone 020 8695 6662
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Other transportation
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/7jju8v Cygp9 R Acc U8mz Dv H/f94110b1c61c6f149220902ff259c95e/2025-01_ C I_ T L_ R R B_ R V B_ D R.pdf
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Rail Replacement Services
Direct CrossCountry Routes
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