Rhyl Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 06:15 to 21:05
    Sunday - 09:05 to 16:50
  • Accesible Ticket Machine

    The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    There are wide aisle gates available.

  • National Key Toilets

    The National key toilets are located on Platform 1; these toilets are operated by a radar key.

  • Step Free Access

    Category A.

    Step free access to Platform 1 (to Chester).

    Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Help Points available - Location: Alongside lift doors at both platform and bridge level

    Induction Loop availability: Induction Loops in Help Points, at Ticket Office window and Customer Information window.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note There is a bus station located outside the railway station front. Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction)

  • Note

    5 stands and 5 wheel racks

  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rhyl station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    1 hour: £1

    3 hours: £2

    
    Phone number: 01824 706000
    
    Address:
    -PO Box 62
    -Ruthin
    LL15 9AZ
    
    Operator Name: Denbighshire County Council
    Name: Rhyl Railway Station
    Spaces: 38
    Charges:
    Daily: £7.00
    Note:

    Parking Charges apply - Cheaper ticket available through ticket office (day ticket)

    Or:

    1 hour: £1

    3 hours: £2

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/Find-a-Council-car-park/Rhyl-Railway-station.aspx

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Saturday - 06:20 to 19:30
    Sunday - 09:10 to 16:40

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Booking hall
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.

    To get a TFW SmartCard, visit our website: www.tfw.wales

• Local Taxis

  Rhyl: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Coastline	Phone 01745 366666
  A and J	Phone 01745 344444
  Leddens	Phone 01745 342345

• Other transportation

  • Rail Replacement Services

    The rail replacement bus stop is at Bay 6 in the adjoining bay station.