Rhyl Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours FRIDAY
    06:15:00 - 21:05:00
    MONDAY
    06:15:00 - 21:05:00
    SATURDAY
    06:15:00 - 21:05:00
    SUNDAY
    09:05:00 - 16:50:00
    THURSDAY
    06:15:00 - 21:05:00
    TUESDAY
    06:15:00 - 21:05:00
    WEDNESDAY
    06:15:00 - 21:05:00
  • Accesible Ticket Machine The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
  • Customer Help Point Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 03333 211202
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    There are wide aisle gates available.

  • National Key Toilets

    The National key toilets are located on Platform 1; these toilets are operated by a radar key.

  • Step Free Access Category A.Step free access to Platform 1 (to Chester).
    Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.
  • Step Free Access Coverage Whole Station
  • Staff Help Help Points available - Location: Alongside lift doors at both platform and bridge levelInduction Loop availability: Induction Loops in Help Points, at Ticket Office window and Customer Information window.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note There is a bus station located outside the railway station front. Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note There are no cycle hire facilities at this station.
  • Location

    5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction)

  • Note

    5 stands and 5 wheel racks

  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rhyl station (https://www.btwifi.co.uk/find/ title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    1 hour: £1

    3 hours: £2

    
    Phone number: 01824 706000
    
    Address:
    -PO Box 62
    -Ruthin
    LL15 9AZ
    
    Operator Name: Denbighshire County Council
    Name: Rhyl Railway Station
    Spaces: 38
    Charges:
    Daily: £7.00
    Note:

    Parking Charges apply - Cheaper ticket available through ticket office (day ticket)

    Or:

    1 hour: £1

    3 hours: £2

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/Find-a-Council-car-park/Rhyl-Railway-station.aspx

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the Transport for Wales Website. (https://tfw.wales/help-and-contact/rail/contact-us title=)
  • Information Systems DepartureScreensArrivalScreensAnnouncements
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours FRIDAY
    06:20:00 - 19:30:00
    MONDAY
    06:20:00 - 19:30:00
    SATURDAY
    06:20:00 - 19:30:00
    SUNDAY
    09:10:00 - 16:40:00
    THURSDAY
    06:20:00 - 19:30:00
    TUESDAY
    06:20:00 - 19:30:00
    WEDNESDAY
    06:20:00 - 19:30:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Booking hall
  • Penalty Fares AW
  • Smartcard Notes Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.To get a TFW SmartCard, visit our website: www.tfw.wales

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Rhyl: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Coastline	Phone 01745 366666
  A and J	Phone 01745 344444
  Leddens	Phone 01745 342345

• Other transportation

  • Rail Replacement Services The rail replacement bus stop is at Bay 6 in the adjoining bay station.