Rock Ferry Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Access Staff YES Yes
  • Impaired Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheelchairs Available No
  • Impaired Access Helpline Hours Monday - Friday - 07:00 to 19:00
  • Impaired Access Staff Help Hours Saturday - 05:29 to 00:12
    Sunday - 07:29 to 00:12
  • Accessible Taxis

    www.traintaxi.co.uk

  • Booking Office Counter

    All disabled passengers will be offered assistance by station staff.

  • Helpline No
  • Helpline Contact Details

    0151 555 1111

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category B: "This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details" Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. The Ellesmere Port/ Chester platform has no disabled access.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station

• Airport

  • Availability YES Yes
  • Note

    The toilets can be electronically opened by staff in the Booking Office.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note For onward travel information click text-decoration: underline; here (http://www.merseytravel.gov.uk/Pages/Welcome.aspx) or contact the Traveline on 0871 200 2233

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    On platform

  • Note

    Secure cycle parking is available at the station. If you are interested in reserving secure parking further details can be found at  www.merseyrail.org

    30 secure spaces

  • Sheltered YES Yes
  • Spaces 24
  • Type Compounds

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rock Ferry station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 0151 555 1111
    
    Operator Name: Merseyrail
    Name: Station Car Park
    Spaces: 25
    Free: true
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Ramped access and wide entrance to ticket hall.

    
    Cctv: Yes
    Open:
    Saturday - 05:29 to 00:12
    Sunday - 07:29 to 00:12
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets can be electronically opened by staff in the Booking Office.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 0151 955 2368
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0151 955 2368
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Saturday - 05:29 to 00:12
    Sunday - 07:29 to 00:12

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine No
  • Penalty Fares ME
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

• Taxi Information

  • Availability YES Yes
  • Note www.traintaxi.co.uk (http://www.traintaxi.co.uk) 

• Local Taxis

  Rock Ferry: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Cavalier	Phone 0151 647 6666
  Wirral CallBack	Phone 0151 512 5222
  Bebington	Phone 0151 645 5818

• Other transportation

  • Rail Replacement Services

    Clyde Street, Birkenhead CH42