Rock Ferry Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - 07:00 to 19:00
  • Impaired Access Staff Help Hours Saturday - 05:29 to 00:12
    Sunday - 07:29 to 00:12
  • Accessible Taxis

    www.traintaxi.co.uk

  • Booking Office Counter

    All disabled passengers will be offered assistance by station staff.

  • Helpline YES Yes
  • Helpline Contact Details

    0151 555 1111

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category B: "This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details" Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. The Ellesmere Port/ Chester platform has no disabled access.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station

• Airport

  • Availability YES Yes
  • Note The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for Liverpool John Lennon Airport when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note For onward travel information click text-decoration: underline; here (http://www.merseytravel.gov.uk/Pages/Welcome.aspx) or contact the Traveline on 0871 200 2233

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    On platform

  • Note

    Secure cycle parking is available at the station. If you are interested in reserving secure parking further details can be found at  www.merseyrail.org

    30 secure spaces

  • Sheltered YES Yes
  • Spaces 24
  • Type Compounds

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rock Ferry station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 0151 555 1111
    
    Operator Name: Merseyrail
    Name: Station Car Park
    Spaces: 25
    Free: true
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Ramped access and wide entrance to ticket hall.

    
    Cctv: Yes
    Open:
    Saturday - 05:29 to 00:12
    Sunday - 07:29 to 00:12
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets can be electronically opened by staff in the Booking Office.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 0151 955 2368
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0151 955 2368
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Saturday - 05:29 to 00:12
    Sunday - 07:29 to 00:12

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine No
  • Penalty Fares ME
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

• Taxi Information

  • Availability YES Yes
  • Note www.traintaxi.co.uk (http://www.traintaxi.co.uk) 

• Local Taxis

  Rock Ferry: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Cavalier	Phone 0151 647 6666
  Wirral CallBack	Phone 0151 512 5222
  Bebington	Phone 0151 645 5818

• Other transportation

  • Rail Replacement Services

    Clyde Street, Birkenhead CH42