Rugeley Trent Valley Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accessible Public Telephone Public telephones are not accessible
  • Accessible Taxis Accessible taxis are not available
  • Booking Office Counter

    None

  • Customer Help Point On both platforms
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 0248998
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
  • National Key Toilets

    N/A

  • Step Free Access This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only - please check details. More information on the step-free classification system can be found at uhttps://www.orr.gov.uk/media/10955/u (https://www.orr.gov.uk/media/10955 title=)  Please note: Platform 3 is the only step free platform at Rugeley Trent Valley station, which is used for trains towards London Euston or arrivals from Crewe. There is no step free access for services towards Birmingham New Street or Crewe.
    The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 
  • Step Free Access Coverage Partial Station
  • Staff Help This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RGL.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 16
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rugeley Trent Valley station (https://www.btwifi.co.uk/find/?search=WS15+3HA title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    Car parking charges will apply at this station from 19th January 2015. Until then parking is free.

    
    Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 20
    Charges:
    Daily: £6.90
    Weekly: £26.10
    Monthly: £76.30
    Annual: £651.40
    Saturday: £4.90
    Sunday: £4.90
    Note:

    Car parking charges will apply at this station from 19th January 2015. Until then parking is free.

    
    
    Number Accessible Spaces: 1
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    N/A

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
    **Rugeley trenmt Valley Station is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located at the station entrance.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note Rugeley Trent Valley (RGL) Station Aline 01889 577774 Chase 01889 584548 60/61 01889 586061

• Local Taxis

  Rugeley Trent Valley: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Chase	Phone 01889 584545
  Mos	Phone 01889 586344
  60 61	Phone 01889 586061

• Other transportation

  • Rail Replacement Services Rail replacement vehicles will operate from the station car park, alongside the station entrance.Please check your destination before boarding.
    Please click here for walking directions from the station to the rail replacement bus stop. (https://maps.app.goo.gl/NWHYpPkSRuVo2koD9 title=)
    Please click here for a directional video to the rail replacement bus stop. (https://youtu.be/dRdSkm-4ch8 title=)