Saxmundham Train Station

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Saxmundham Train Station

Address

Saxmundham station
Station Approach
Saxmundham
Suffolk
IP17 1BW

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Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Post Box

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impaired Access Staff YES Yes
    • Impaired Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheelchairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Accessible Ticket Machine

      Note: ticket machine is card only (not cash)

    • Customer Help Point Help points can be found at the following location(s):Platform 1 (for trains towards Woodbridge and Ipswich) - Adjacent to the signal box on the other platform, fixed to the wall of the former station building just along from the ticket machine
      Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) - Beyond the waiting shelter at the entrance on to this platform, fixed to a red post
    • Helpline No
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Nearest Stations with Facilities IPS
    • Step Free Access

      This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform.


      Coverage: partial Station
    • Step Free Access Coverage Partial Station
    • Staff Help

      This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp Assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using one of the two Help Points at this station

      Assistance meeting point is on the platform.

  • Airport

    • Availability No
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Local town services only
  • Cycle Storage

    • Availability No
    • Closed Circuit TV No
    • Location

      There are five cycle stands on Platform 1 (for trains towards Ipswich) which are next to the entrance on to the platform from the station car park, beyond the former station building.

    • Sheltered No
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0330 123 5247

      Operator Name: Saba Park Services U K Limited
      Name: Station Car Park
      Spaces: 44
      Charges:
      Daily: £3.00
      Annual: £328.00

      Number Accessible Spaces: 16
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.sabaparking.co.uk
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00
      Bank Holidays 09:00-18:00
      The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Saxmundham: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    Squirrells Phone 01728 602344
    A2B Phone 01728 633003
    Amber Phone 01728 833621

Direct CrossCountry Routes

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