Scarborough Train Station
Address
Scarborough station
Westborough
Scarborough
North Yorkshire
YO11 1TN
Ticket office opening hours:
SATURDAY
06:15:00 - 20:00:00
SUNDAY
08:30:00 - 20:00:00
WEEKDAYS
06:15:00 - 20:00:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
SATURDAY
06:15:00 - 23:35:00
SUNDAY
08:00:00 - 23:00:00
WEEKDAYS
06:15:00 - 23:35:00 - Customer Help Point Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
-
Helpline
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Customer Reception on the Station Concourse no less than 20 minutes prior to the departure time of their train.Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains. - Helpline Contact Details 0800 107 2149
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
-
National Key Toilets
The accessible toilets are located on Platform 3, these toilets are operated by a radar key.
- Step Free Access This station is category A. Level access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
- Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SCA.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Cycle Hire: Note Bike It - 10 minute walk from station.Hire company offering full range of cycles for the entire family.Delivery / collection service available.More details at www.bikeitcyclewarehouse.com (http://www.bikeitcyclewarehouse.com title=)
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Location
Platform 3
- Sheltered YES Yes
- Spaces 26
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Scarborough station (https://www.o2wifi.co.uk/hotspot/ title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Phone number: 01895 262 122
Operator Name: Trans Pennine Express
Name: Station Car Park
Spaces: 84
Charges:
Daily: £6.20
Weekly: £28.00
Monthly: £89.00
ThreeMonthly: £221.00
Annual: £680.00
Saturday: £6.20
Sunday: £6.20
Note:The Daily Car Parking rate is valid until 2359hrs on the day of issue, and does not extend in to the following day
Number Accessible Spaces: 7
Accessible Spaces Note:Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Customers can purchase their car parking tickets via the A P C O A Connect app or website.
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
Phone number: 01895 262 122
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 3.
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 354 600 1671
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note To speak to a member of our team, please call: 0345 600 1671.
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 354 600 1671
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
SATURDAY
06:15:00 - 20:00:00
SUNDAY
08:30:00 - 20:00:00
WEEKDAYS
06:15:00 - 20:00:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares TP
- Smartcard Notes Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
-
Ticket Vending Hours
FRIDAY
-
Taxi Information
- Availability YES Yes
- Note The nearest taxi rank is outside the station.
-
Local Taxis
Scarborough: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Station Phone 01723 366366 Beeline Phone 01723 366666 Boro Phone 01723 361111
-
Other transportation
- Cycle Hire YES Yes
- Rail Replacement Services Pick up/drop off at the service bus stops on the main road outside the station.For more information, please see here (https://assets.nationalrail.co.uk/e8xgegruud3g/3yq5ma0Mv4MYv9TfYVCnSH/8f9778c0c28656e5973a9b15fe8393a6/SCA.pdf title=).
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.