Severn Tunnel Junction Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    The ticket machine takes debit and credit cards only.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set down and pick up in the station car park, adjacent to the station building.

  • Nearest Stations with Facilities NWP
  • Step Free Access

    Category A.

    Step free access to all platforms via a footbridge with ramps.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff Help available at station during Ticket Office opening hours, outside of these hours there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    5 Sheffield stands providing parking for up to ten bicycles are situated in a shelter to the east of the ticket office and adjacent to platform 4

  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Severn Tunnel Junction station (http://btopenzone.hotspot-directory.com )

• Parking

  • Car Parking Details
    Operator Name: A P C O A
    Name: Severn Tunnel Junction Station Car Park
    Spaces: 104
    Number Accessible Spaces: 6
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.apcoa.co.uk/find-parking/locations/rogiet/severn-tunnel-junction-caldicot

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: a href="https://tfw.missingx.com/" Transport for Wales/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:00 to 10:30

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares
    Train Operator: AW
    Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

• Local Taxis

  Severn Tunnel Junction: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators or alternative station:

  XO	Phone 01291 423700
  Davies	Phone 01291 424406
  DW	Phone 07976 505129

• Other transportation

  • Rail Replacement Services

    Local bus stop at the car park entrance.