Shadwell Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - 05:33 to 00:41
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 23:59
    Saturday - 05:30 to 23:59
    Sunday - 06:45 to 23:59
  • Helpline YES Yes
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    Fenchurch Street

  • Step Free Access wholeStation
  • Step Free Access Coverage No Part of Station

• Airport

  • Availability YES Yes
  • Note Change at Shadwell for Docklands Light Railway to/from London City Airport

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SDE.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 2
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note Shadwell DLR station within 100 yards

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:30 to 10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

     Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

• Local Taxis

  Shadwell: Rail Station does not have a taxi rank or a minicab office. Advance booking of cabs is essential. Consider using the following operators:

  Hussain	Phone 020 7488 3191
  My Minicab	Phone 020 7993 6006
  Eastone	Phone 020 7790 7222

• Other transportation

  • Rail Replacement Services

    Use bus stop

    B in Cable Street for northbound buses towards Shoreditch High Street / Dalston Junction/Dalston Kingsland

    C in Cannon Street Road for southbound buses towards New Cross Gate

    use local buses to Wapping