Address
Shenstone station
Station Road
Shenstone
Staffordshire
WS14 0NW
Ticket office opening hours:
Monday - Friday - 07:00 to 10:00
Saturday - 07:00 to 10:00
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Friday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 07:00 to 10:00
Saturday - 07:00 to 10:00
Sunday -
Accessible Taxis
Accessible taxis are not available
- Customer Help Point On both platforms
- Helpline
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
National Key Toilets
N/A
-
Step Free Access
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note: Platform 2 is the only step free platform at Shenstone station, which is used for trains towards Birmingham and onwards. Platform 1 for trains towards Lichfield City and Lichfield Trent Valley does not have step free access.
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: partial Station - Step Free Access Coverage Partial Station
-
Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Baggage Services
- Left Luggage: Available No
-
Left Luggage: Phone
Operator Name: None - Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SEN.pdf)
-
Cycle Storage
- Availability
- Closed Circuit TV
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Shenstone station (https://www.btwifi.co.uk/find/?search=WS14+0NW title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Charging starts from 22 September 2019
Email: [email protected]
Phone number: 0330 1235 247
Operator Name: S A B A U K
Name: Station Car Park
Spaces: 53
Charges:
Off-peak: £2.50
Daily: £3.50
Weekly: £13.30
Monthly: £38.20
Annual: £307.20
Saturday: £2.50
Sunday: £2.50
Note:Charging starts from 22 September 2019
Number Accessible Spaces: 2
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
N/A
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room
-
Lost Property
Operator Name: None - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
- Staffing Level No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:00 to 10:00
Saturday - 07:00 to 10:00
Sunday
-
Ticket Office Hours
Monday - Friday - 07:00 to 10:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note A Permit to Travel machine is available for use when the Ticket Office is closed.
- Penalty Fares LM
-
Taxi Information
- Availability YES Yes
- Note Dial a Cab 01543 254999
-
Local Taxis
Shenstone: Rail Station has neither a taxi rank nor a cab office. Consider using the following alternative stations:
-
Other transportation
-
Rail Replacement Services
Rail replacement vehicles will operate from the corner of Station Road and New Road.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
