Shifnal Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accessible Public Telephone Public telephones are not accessible
  • Accessible Taxis Accessible taxis are not available
  • Customer Help Point On both platforms
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 0248998
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
  • Impared Mobility Set Down Pick-up possible in car park.
  • National Key Toilets

    N/A

  • Step Free Access This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only. More information on the step-free classification system can be found at uhttps://www.orr.gov.uk/media/10955/u (https://www.orr.gov.uk/media/10955 title=)  Please note:
    Platform 1 is the only step free platform at Shifnal station, which is used for trains towards Birmingham. This is accessed from the car park and its access road behind platform 1. (Please note, there is a long ramp that leads to a subway, this is not step free as it has stairs at the end of the ramp).
    Platform 2 towards Shrewsbury does not have step free access.
    The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 
    Planning a train journey? We’re here to make it easier, and more accessible. With support from access-WMT.co.uk (http://access-wmt.co.uk/ title=), West Midlands Railway now offers British Sign Language (BSL) support at this station using the InSignLanguage Avatar. That means you can get essential station information signed in BSL - Shifnal Train Station (https://access-wmt.co.uk/shifnal_station title=)
  • Step Free Access Coverage Partial Station
  • Staff Help This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: None
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SFN.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 6
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Shifnal station (https://www.btwifi.co.uk/find/?search=TF11+9QB title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    Charging starts from 1 September 2019

    
    Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 20
    Charges:
    Off-peak: £2.50
    Daily: £3.50
    Weekly: £13.30
    Monthly: £38.20
    Annual: £307.20
    Saturday: £2.50
    Sunday: £2.50
    
    Number Accessible Spaces: 1
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    N/A

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: None
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  • Staffing Level YES Yes

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Please purchase a Permit to Travel from the machine before travelling.  The machine is located next to the Waiting Shelter on Platform One.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Shifnal: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Diamond	Phone 01952 222222
  A Line	Phone 01952 460360

• Other transportation

  • Rail Replacement Services Rail replacement vehicles will operate from midway along Station Approach Road at the Y intersection.Please check your destination before boarding.
    Please click here for walking directions from the station to the rail replacement bus stop. (https://maps.app.goo.gl/zik7SkdmfpNt5m7p8 title=)