Southall Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accesible Ticket Machine

    Accessible ticket machines are located within the stations ticket hall.

  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Southall has a Secure Station accreditation

  • National Key Toilets

    An accessible toilet is located in the ticket hall on the paid side of the ticket barriers.

  • Step Free Access
    • Accessibility Category A. This station has step free access to all platforms
    • Staff ramp assistance is always available
    • Accessible seating is available on platforms 3&4
    • Wheelchairs are available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Staff are available to assist from the first to last train.

• Airport

  • Availability YES Yes
  • Note TfL Rail service to Heathrow Airport.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/STL.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Southall station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note
    • Male & Female Toilets located on Platform 4
    • Accessible Toilet located in the booking hall

• Station Seating Areas

  • Seated Area: Note

    Waiting room located on platform 4. Multiple seating covered by canopy.

    Platform 3- Waiting Shelter located on platform.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Tf L Lost property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:30 to 19:30
    Saturday - 06:30 to 19:30
    Sunday - 08:10 to 15:30

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Oyster Notes

    Oyster cards can only be purchased from a ticket machine.

    Zone 4

  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available.

• Local Taxis

  Southall: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Swan	Phone 020 8571 7777
  Southall	Phone 020 3967 6903
  Norwood Green	Phone 020 8843 2233

• Other transportation

  • Rail Replacement Services

    Towards Paddington: Bus Stop N on Railway Bridge. Towards Slough: Bus Stop O next to Station Building

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/1z R6 A Hsj U Ss7 Evnyq1e Gi7/541d0b77c0d720cb1ad45395af6cfa1d/ C R L-087- D R- E- Southall.pdf