Southbury Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - 09:00 to 17:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 18:10
    Saturday - 07:15 to 14:25
  • Customer Help Point Help point available outside station entrance.
  • Helpline YES Yes
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access wholeStation
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Transport for London buses operate from outside the station

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Note

    8 Sheffield Stand spaces

  • Sheltered No
  • Spaces 8
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Southbury station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0343 222 1234
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0343 222 1234
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:30 to 10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Local Taxis

  Southbury: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Ponders End	Phone 020 8804 8045
  Euro Car	Phone 020 8805 5777
  AK	Phone 020 8443 4359

• Other transportation

  • Rail Replacement Services

    Use Bus stop S in Southbury Road for northbound services to Cheshunt

    Use Bus stop B in Southbury Road for southbound services to Liverpool Street