St Albans City Train Station

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St Albans City Train Station

Address

St Albans station
Station Way
St. Albans
Hertfordshire
AL1 5HE

Ticket office opening hours:

Monday - Friday - 05:45 to 22:00
Saturday - 06:45 to 21:15
Sunday - 07:30 to 21:45

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Live Arrivals
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Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Baby Change
  • Wi Fi
  • Post Box
  • Atm Machine
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Accesible Ticket Machine

      All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

    • Helpline YES Yes
    • Helpline Contact Details
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      The assisted helpline is not available on Christmas Day.


    • Impared Mobility Set Down

      At the front of the station and in the station car park.

    • National Key Toilets

      Accessible toilets at this station are accessed using a RADAR key.

    • Step Free Access

      This is a Category A station: This station has step-free access to all platforms.

      Assistance Meeting Point is the Ticket Office


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Bus information

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Station Way & Ridgmont Road

    • Sheltered YES Yes
    • Spaces 1150
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Mail and Express Services

    • Post Box: Note

      Post box available at station entrance

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Parking 1:
      Phone number: 01895 262122

      Operator Name: A P C O A Parking U K
      Name: Station Way Multi Storey Car Park
      Spaces: 606
      Number Accessible Spaces: 4
      Accessible Spaces Note:

      Free parking is offered to all Blue Badge holders.

      Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

      The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.


      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - Open 24 hours
      Url: https://www.apcoa.co.uk/thameslink/

      Parking 2:
      Phone number: 01895 262122

      Operator Name: A P C O A Parking U K
      Name: Ridgmont Road Car Park
      Spaces: 152
      Number Accessible Spaces: 4
      Accessible Spaces Note:

      Free parking is offered to all Blue Badge holders.

      Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

      The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.


      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - Open 24 hours
      Url: https://www.apcoa.co.uk/thameslink/

      Parking 3:
      Phone number: 01895 262122

      Operator Name: A P C O A Parking U K
      Name: Victoria Street Multi Storey Car Park
      Spaces: 816
      Number Accessible Spaces: 13
      Accessible Spaces Note:

      Free parking is offered to all Blue Badge holders.

      Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

      The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.


      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - Open 24 hours
      Url: https://www.apcoa.co.uk/thameslink/

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Toilets, including accessible toilets are available on platform 1 and platform 4.

  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property
      Operator Name: Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:45 to 22:00
      Saturday - 06:45 to 21:15
      Sunday - 07:30 to 21:45
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Oyster Notes

      Oyster cannot be used at this station.

    • Penalty Fares TL
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard

  • Taxi Information

    • Availability YES Yes
    • Note NO
  • Local Taxis

    St Albans: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Alban Phone 01727 837777
    Gold Line Phone 01727 833333
    Euros Phone 01582 566566
  • Other transportation

    • Rail Replacement Services

      Please click the link for details regarding the rail replacement bus location.


      Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/1u U Rs44r H9b R Bob Qvtwql U/35d389790bee824bf850522f397ddfb6/2025-01_ C I_ T L_ R R B_ S A C_ D R.pdf

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