St Helens Central Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 23:00
    Saturday - 05:50 to 23:00
    Sunday - 08:00 to 22:00
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Booking Office Counter

    Ticket office staff make every effort to provide the assistance that disabled passengers require.

  • Customer Help Point Located on all platforms. Links for current train running and for emergencies.
  • Helpline YES Yes
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Step Free Access
    • Category A Station
    • Scooter Friendly Station

    Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) Expected 2013
  • Location

    Platform 1

  • Note

    10 hoops

  • Sheltered No
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around St Helens Central station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users.  RingGo code 5704

    
    
    Operator Name: Northern
    Name: Station Car Park - F R E E F O R R A I L U S E R S - M U S T D I S P L A Y A P A R K I N G P E R M I T W H I C H I S A V A I L A B L E F R O M T H E B O O K I N G O F F I C E O N P U R C H A S E / P R O D U C T I O N O F V A L I D R A I L T I C K E T
    Spaces: 129
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    2 Electric Vehicle Charging spaces

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:00 to 23:00
    Sunday - 08:00 to 22:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    More information at www.northernrailway.co.uk/smart

• Taxi Information

  • Availability YES Yes
  • Note Taxi rank and office. Accessible black cabs service the station

• Local Taxis

  St Helens Central: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Black Cabs	Phone 0843 515 6087
  A to B	Phone 01744 451451
  Brittania	Phone 01744 20022

• Other transportation

  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick Up / Drop Off on Station forecourt (off Shaw Street).