Stourbridge Junction Train Station
Address
Stourbridge Junction station
Brook Road
Stourbridge
West Midlands
DY8 1NH
Ticket office opening hours:
Mon,Tue,Wed,Thu - 06:00 to 20:00
Friday - 06:00 to 22:00
Saturday - 06:00 to 21:00
Sunday - 09:00 to 19:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Post Box
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Mon,Tue,Wed,Thu - 06:00 to 20:00
Friday - 06:00 to 22:00
Saturday - 06:00 to 21:00
Sunday - 09:00 to 19:00 -
Accessible Taxis
Accessible taxis are not available
-
Booking Office Counter
An accessible Ticket Office counter is now available at Stourbridge Junction.
- Customer Help Point On all platforms.
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
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Impared Mobility Set Down
Pick-up in car park.
-
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SBJ.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
By the Ticket Office.
- Sheltered No
- Spaces 90
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Stourbridge Junction station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
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Car Parking Details
Operator Name: Transport for West Midlands
Name: Station Car Park
Spaces: 819
Free: true
Number Accessible Spaces: 22
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located on Platform 2. The National key toilet is located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 05:00-21:30 and Sunday 08:00-21:30. The toilet facilities are not available when the Ticket Office is closed.
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Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stourbridge Junction Station is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 20:00
Friday - 06:00 to 22:00
Saturday - 06:00 to 21:00
Sunday - 09:00 to 19:00
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is available on Platform 3.
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Stourbridge Junction (SBJ) Station ABM 01384 838383 Falcon 01384 393939 Eagle 01384 444 888
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Local Taxis
Stourbridge Junction: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
ABM Phone 01384 838383 Falcon Phone 01384 393939 New AMC Phone 01384 424253
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Other transportation
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Rail Replacement Services
Rail replacement vehicles will operate from the bus stop in the station car park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
