Stowmarket Train Station
Address
Stowmarket station
Station Road East
Stowmarket
Suffolk
IP14 1RQ
Ticket office opening hours:
SATURDAY
07:20:00 - 16:30:00
SUNDAY
09:15:00 - 18:30:00
WEEKDAYS
06:15:00 - 19:30:00
Live Departures
Live Arrivals
Update
| Time | Destination | Status | Platform |
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Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Atm Machine
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Helpline Hours
EVERYDAY
08:00:00 - 20:00:00 -
Impaired Access Staff Help Hours
SATURDAY
05:00:00 - 22:00:00
SUNDAY
07:00:00 - 22:00:00
WEEKDAYS
05:00:00 - 22:00:00 - Accessible Taxis Details of nearest taxis are shown on station information poster
-
Customer Help Point
Help points can be found at the following location(s):Platform 1 (for trains towards Ipswich and London) - Next to the ticket machine, fixed to the platform-facing wall of the station building
Platform 2 (for trains towards Cambridge, and Norwich) - Next to the customer service office, fixed to the platform-facing wall of the station building - Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
- Helpline Contact Details 0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note 08:00 - 20:00
- Nearest Stations with Facilities IPS
-
Step Free Access
Step free access between platforms is available via the level crossing, although some wheelchair users or customers with restricted mobility may find this route difficult as there is a distance of approximately 600 metres between the two platforms. Wheelchair users or customers with restricted mobility are therefore advised to access the station via Creeting Road West for journeys towards Ipswich and London, or via Prentice Road when heading towards Cambridge, and Norwich. Changing between platforms may take longer than expected due to the level crossing having barriers down, so please allow sufficient time if you are changing trains here.This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
Assistance meeting point is the ticket office. - Step Free Access Coverage Partial Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Local bus services
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Cycle Hire: Note 10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
-
Location
There are five cycle stands next to the stepped entrance on to Platform 1 (for trains towards Ipswich and London) from the carpark off Creeting Road West. There are also two cycle lockers under the footbridge steps on Platform 1 as well as a further 14 cycle stands on the same platform, which are located under the canopy towards the level crossing.
In addition, there are four cycle stands and a sheltered cycle parking area providing 30 spaces in the carpark accessed from Prentice Road, next to the taxi office. A further four cycle stands and two cycle lockers are outside the toilets on Platform 2 (for trains towards Cambridge, and Norwich).
- Sheltered YES Yes
- Spaces 88
-
Type
Lockers
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Stowmarket station (https://www.btwifi.co.uk/find/?search=IP14+1RQ title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 328
Charges:
Off-peak: £5.70
PerHour: £1.20
Daily: £8.00
Weekly: £32.00
Monthly: £115.00
ThreeMonthly: £311.00
Annual: £1,120.00
Saturday: £5.40
Sunday: £5.40
Note:Flexi Ticket £51.00
Number Accessible Spaces: 19
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/stowmarket-station-g-anglia/
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Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Male and female toilets are located on Platform 2 (for trains towards Cambridge, and Norwich), between the waiting room and the side entrance. An accessible toilet is available for radar key holders, located adjacent to the cycle stands and lockers on Platform 2. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 20:00Saturday 05:30 - 19:00Sunday 08:30 - 19:00
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
-
Customer Service Note
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day. - Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
SATURDAY
07:20:00 - 16:30:00
SUNDAY
09:15:00 - 18:30:00
WEEKDAYS
06:15:00 - 19:30:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
- Smartcard Notes https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard (https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard title=)
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
-
Ticket Vending Hours
FRIDAY
-
Taxi Information
- Availability YES Yes
- Note There is a taxi firm located by the car park entrance.
-
Local Taxis
Stowmarket: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Stowmarket Phone 01449 677777 Goldstar Phone 01449 676767
-
Other transportation
- Cycle Hire YES Yes
- Rail Replacement Services Rail replacement bus services pick up and drop off outside the main station entrance, which is accessed from Prentice Road.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
