Sunderland Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impaired Access Staff YES Yes
  • Impaired Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheelchairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:15 to 00:00
    Saturday - 05:15 to 00:00
    Sunday - 06:30 to 00:00
  • Accessible Ticket Machine

    Located on the North Concourse and accepts cash and cards.

  • Booking Office Counter

    staff will come out of the office to assist

  • Helpline No
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impaired Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Step Free Access
    • Category A Station

    Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.

    Goodmaps wayfinding is available at this station https://studio.prod.goodmaps.io/web/uk/8686cce2-8bf9-49bb-aaa2-7ca525ada644

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: whole Station

• Airport

  • Availability YES Yes

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No
  • Type Compounds

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Parking

  • Car Parking Details Where can I park?

    There is no car park at Sunderland train station. However, if you need to park your car before taking the train, there are options nearby, including St Mary's Car Park and the Bridges Roof Top Car Park.

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:15 to 18:00
    Saturday - 06:15 to 18:00
    Sunday - 08:00 to 17:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    More information at www.northernrailway.co.uk/smart

• Local Taxis

  Sunderland: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

  Station	Phone 0191 555 5555
  Sunderland	Phone 0191 565 4444
  City	Phone 0191 511 0111

• Other transportation

  • Rail Replacement Services

    Rail replacement services pick up/drop off from bus stop B on Fawcett Street, near to Virgin Money on Athenaeum Street.

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    Rail Replacement Map: https://images.nationalrail.co.uk/e8xgegruud3g/5 J J Ng I Ug Vx01 S Di6 V7yu Fj/a315b98e00044d3f362b14e064adfe67/ Sunderland.jpg