Storm Austen

- Due to weather disruption from Storm Austen, journeys to and from the South West will be impacted - more information.

Onboard Wi-Fi

- As part of a review of our IT systems due to an emerging global cyber-security risk, we have temporarily disabled onboard Wi-Fi for customers while we carry out additional checks. We apologise for the inconvenience.

Surbiton Train Station

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Surbiton Train Station

Address

Surbiton station
Victoria Road
Surbiton
Greater London
KT6 4PE

Ticket office opening hours:

Monday - Friday - 06:30 to 20:30
Saturday - 06:30 to 20:00
Sunday - 07:30 to 20:00

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Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impaired Access Staff YES Yes
    • Impaired Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheelchairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accessible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Help points are available on all platforms
    • Helpline No
    • Helpline Contact Details

      0800 5282100


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours a day, except Christmas Day and Boxing Day


    • National Key Toilets

      All platforms.

    • Step Free Access

      Step-free category B1 station - This station has step-free access to all platforms via lifts.


      Coverage: partial Station
    • Step Free Access Coverage Partial Station
  • Airport

    • Availability YES Yes
    • Note

      The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Note

      Secure area

    • Sheltered YES Yes
    • Spaces 330
    • Type Compounds
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Surbiton station
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Parking 1:

      Name: Surbiton Car Park ( Upside & Downside)
      Spaces: 446
      Charges:
      Off-peak: £7.00
      PerHour: £2.30
      Daily: £14.00
      Weekly: £55.80
      Monthly: £195.30
      ThreeMonthly: £585.90
      Annual: £1,953.00
      Saturday: £7.00
      Sunday: £7.00
      Note:

      RingGo Code 2006.

      Hourly rate available from 1200 from RingGo ONLY.

      Bank Holiday £7.00.

      Off-Peak from 1200 Monday to Friday.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 6
      Accessible Spaces Note:

      Parking is chargeable for all vehicles except registered Blue Badge holders.


      Accessible Car Park Equipment: No
      Cctv: Yes


      Parking 2:

      Name: Surbiton Premium Car Park
      Spaces: 0
      Charges:
      Off-peak: £7.80
      Daily: £15.50
      Saturday: £7.80
      Sunday: £7.80
      Note:

      RingGo Code 77528.

      Bank Holiday £7.80.

      Off-Peak from 1200 Monday to Friday.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 0
      Accessible Car Park Equipment: No
      Cctv: Yes


      Parking 3:

      Name: Surbiton Car Park ( Upside and Downside) - from 18 October 2026
      Spaces: 0
      Charges:
      Off-peak: £10.70
      PerHour: £2.70
      Daily: £16.00
      Weekly: ??????63.80
      Monthly: £223.30
      ThreeMonthly: £669.90
      Annual: £2,233.00
      Saturday: £10.70
      Sunday: £10.70
      Note:

      RingGo Code 2006.

      Hourly rate available from 1200 Monday to Friday and all day Saturday and Sunday from ScanPay and RingGo ONLY.

      Bank Holiday £10.70.

      Off-Peak from 1200 Monday to Friday.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 0
      Accessible Spaces Note:

      Parking is chargeable for all vehicles except registered Blue Badge holders.


      Accessible Car Park Equipment: No
      Cctv: Yes


      Parking 4:

      Name: Surbiton Premium Car Park - from 18 October 2026
      Spaces: 0
      Charges:
      Off-peak: £11.70
      Daily: £17.50
      Saturday: £11.70
      Sunday: £11.70
      Note:

      RingGo Code 77528.

      Bank Holiday £11.70.

      Off-Peak from 1200 Monday to Friday.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 0
      Accessible Spaces Note:

      Parking is chargeable for all vehicles.


      Accessible Car Park Equipment: No
      Cctv: Yes


  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property WEEKDAYS
      07:30:00 - 19:00:00
    • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Surbiton.
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:30 to 20:30
      Saturday - 06:30 to 20:00
      Sunday - 07:30 to 20:00
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall
    • Penalty Fares SW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Surbiton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Taxi Information

    • Availability YES Yes
    • Note Taxi Rank on the Victoria Road forecourt
  • Local Taxis

    Surbiton: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

    Station Phone 020 8390 3030
    Surbiton Phone 020 8390 5347
    ComCab Phone 020 8962 1800
  • Other transportation

    • Rail Replacement Services

      Station forecourt off Victoria road

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.