Sunday 23 August and Monday 24 August 

- Following a power cut affecting CrossCountry's control centre, train services across almost all routes were withdrawn on Sunday 23 August. A full CrossCountry service is expected to operate on Monday 24 August.   - For more information, visit our Travel Information page

Sway Train Station

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Sway Train Station

Address

Sway station
Station Road
Sway
Hampshire
SO41 6BA

Ticket office opening hours:

WEEKDAYS
06:35:00 - 10:00:00

Get directions
Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Toilets
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours WEEKDAYS
      06:35:00 - 10:00:00
    • Accesible Ticket Machine All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
    • Customer Help Point Help points are available on all platforms
    • Helpline Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isnt always possible so do not worry if you havent booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    • Step Free Access Step-free category B2 station - This station has level access from the main entrance to Platform 1 (for trains towards Southampton). There is level access from the car park to Platform 2 (for trains towards Bournemouth/ Weymouth) via a separate entrance. The step-free route between platforms is approximately 300m via the street (please note the station access road on the Platform 2 side has no pavement).
    • Step Free Access Coverage Partial Station
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Sheltered YES Yes
    • Spaces 24
    • Type Racks
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Sway station
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details
      Name: Sway Car Park
      Spaces: 32
      Charges:
      Off-peak: £1.30
      PerHour: £1.00
      Daily: £2.60
      Weekly: £10.30
      Monthly: £36.00
      ThreeMonthly: £108.00
      Annual: £360.00
      Saturday: £1.30
      Sunday: £1.30
      Note:

      RingGo Code 77460.

      Hourly rate available from 1200 from RingGo ONLY.

      Bank Holiday £1.30.

      Off-Peak from 1200 Monday to Friday.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 3
      Accessible Spaces Note:

      Parking is chargeable for all vehicles except registered Blue Badge holders.


      Accessible Car Park Equipment: No
      Cctv: No
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key. Toilets are only available when the ticket office is open.

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property WEEKDAYS
      07:30:00 - 19:00:00
    • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Information Systems DepartureScreens
    • Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Sway.
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours WEEKDAYS
      06:35:00 - 10:00:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On platform 1 next to the ticket office
    • Penalty Fares SW
    • Smartcard Notes Sway ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Sway: Rail Station has neither a taxi rank nor a cab office. Consider using the following alternative stations:

  • Other transportation

    • Rail Replacement Services To Bournemouth: Station Road by Railway Bridge opposite Bus StopTo Brockenhurst: Station Road Bus Stop by Railway Bridge

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.