Teddington Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accesible Ticket Machine All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
  • Customer Help Point Help points are available on all platforms
  • Helpline Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isnt always possible so do not worry if you havent booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
  • Helpline Contact Details 0800 5282100
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
  • National Key Toilets

    The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

  • Step Free Access Step-free category B2 Station - Level access to both platforms from separate entrances and lifts to both platforms.
  • Step Free Access Coverage Partial Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TED.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Platform 1, platform 2 and station entrance

  • Note

    A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.

  • Sheltered YES Yes
  • Spaces 244
  • Type Compounds

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Teddington station (https://www.btwifi.co.uk/find/?search=TW11+0BB title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Name: Teddington Car Park
    Spaces: 8
    Charges:
    Off-peak: £3.60
    PerHour: £1.20
    Daily: £7.20
    Weekly: £28.70
    Monthly: £100.40
    ThreeMonthly: £301.20
    Annual: £1,004.00
    Saturday: £3.60
    Sunday: £3.60
    Note:

    RingGo Code 2053.

    Hourly rate available from 1200 from RingGo ONLY.

    Bank Holiday £3.60.

    Off Peak from 1200 Monday to Friday.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    Only accessible toilets are available. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property WEEKDAYS
    07:30:00 - 19:00:00
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Information Systems DepartureScreens
  • Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Teddington.
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    06:40:00 - 20:25:00
    SUNDAY
    08:45:00 - 18:00:00
    WEEKDAYS
    06:40:00 - 20:25:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note At entrance to platforms at the bottom of the footbridge
  • Penalty Fares SW
  • Smartcard Notes Teddington ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Teddington: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Sterling	Phone 020 8439 9000
  ABS	Phone 020 8432 3005
  Central	Phone 020 8898 1111

• Other transportation

  • Rail Replacement Services Terminating journeys: The Causeway, Park Road bus standThrough journeys towards Kingston and New Malden: High Street/ Elmfield Avenue stop C
    Through journeys towards Strawberry Hill and Twickenham: High Street/ Elmfield Avenue Stop D