Tenby Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities PNA
  • Step Free Access

    Category B2.

    Step free access to Platform 1 (to Pembroke Dock) from the car park.

    Access to Platform 2 (to Carmarthen) is via an end of platform ramp and a foot crossing across the railway

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Buy a Tenby PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Four Sheffield stands providing a total of 8 parking spaces are located under the canopy on the Pembroke bound platform.

  • Sheltered No
  • Spaces 8
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Tenby station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    Visit Tenby Station - APCOA for parking prices.

    
    
    Operator Name: A P C O A
    Name: Station Car Park
    Spaces: 83
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.apcoa.co.uk/find-parking/locations/tenby/tenby-station-tenby

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: a href="https://tfw.missingx.com/" Transport for Wales/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Local Taxis

  Tenby: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Tenby	Phone 01834 843678
  Pembrokeshire	Phone 01834 849690
  Local	Phone 01834 844024

• Other transportation

  • Rail Replacement Services

    The rail replacement bus stop is coach stop at the entrance to the car park off Upper Park Rd.