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Thurston Train Station

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Address

Thurston station
Station Hill
Thurston
Suffolk
IP31 3QU

Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points can be found at the following location(s):Just outside the entrance on to the platforms and next to the ticket machine, fixed to a small white post
    • Helpline
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access

      This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Cambridge) is via the barrow crossing at the end of the platform.

      This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform.


      Coverage: partial Station
    • Step Free Access Coverage Partial Station
    • Staff Help

      This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp Assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using the Help Point at this station

      Assistance meeting point is on the platform.

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note YES Yes
  • Cycle Storage

    • Availability
    • Closed Circuit TV
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 8
      Charges:
      Daily: £4.30
      Annual: £343.00

      Number Accessible Spaces: 1
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.ncp.co.uk/find-a-car-park/car-parks/thurston-station-greater-anglia/
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level No
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
  • Local Taxis

    Thurston: Rail Station has neither a taxi rank nor a cab office. Consider using the following alternative stations:

  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off at the bus stops on Station Hill, near the entrance to the station car park.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.