Trefforest Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

  • Booking Office Counter

    Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities PPD
  • Step Free Access

    Category B2.

    Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.

    Step free access to Platform 2 (to Pontypridd) from the car park.

    Access between the platforms is via a footbridge with steps.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    6 Sheffield stands providing for parking for 12 bicycles are located on the southbound (Cardiff direction) platform. A further 6 Sheffield stands providing parking for 12 bicycles are located by the station entrance to the northbound (Pontypridd direction) platform

  • Sheltered No
  • Spaces 24
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Trefforest station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Phone number: 03333211202
    
    Name: Station Car Park
    Spaces: 114
    Free: true
    Number Accessible Spaces: 8
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.apcoa.co.uk/find-parking/locations/treforest/treforest-station

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Station toilets are opening during Ticket Office opening hours.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: a href="https://tfw.missingx.com/" Transport for Wales/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:00 to 18:00
    Saturday - 08:00 to 14:30
    Sunday

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note On the Cardiff-bound platform
  • Penalty Fares
    Train Operator: AW
    Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Local Taxis

  Trefforest: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Quick	Phone 01443 480733
  K Cabs	Phone 01443 217575
  Bush	Phone 01443 207575

• Other transportation

  • Rail Replacement Services

    The rail replacement bus stop is at the station entrance on Park St, near the junction with Castle St.