Saturday 12 and Sunday 13 September

- Due to constraints on train crew availability, some late notice changes and cancellations will be made to CrossCountry services this weekend. We're sorry for the inconvenience that this will cause; please check your journey before you travel. - More information.

West Byfleet Train Station

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West Byfleet Train Station

Address

West Byfleet station
Claremont Road
West Byfleet
Surrey
KT14 6DY

Ticket office opening hours:

SATURDAY
06:30:00 - 20:00:00
SUNDAY
09:10:00 - 16:40:00
WEEKDAYS
06:30:00 - 20:00:00

Get directions
Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Wi Fi
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impaired Access Staff No
    • Impaired Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheelchairs Available No
    • Accessible Ticket Machine All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
    • Customer Help Point Help points are available on all platforms
    • Helpline Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isnt always possible so do not worry if you havent booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    • National Key Toilets

      The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

    • Step Free Access Step-free category B1 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m.
    • Step Free Access Coverage Partial Station
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Location

      Platform 1 car park, platform 3 exit

    • Sheltered YES Yes
    • Spaces 214
    • Type
      Stands
      Racks
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

  • Parking

    • Car Parking Details Parking 1:

      Name: West Byfleet Main Car Park
      Spaces: 290
      Charges:
      Off-peak: £3.00
      PerHour: £1.00
      Daily: £6.00
      Weekly: £23.90
      Monthly: £83.60
      ThreeMonthly: £250.80
      Annual: £836.00
      Saturday: £3.00
      Sunday: £3.00
      Note:

      RingGo Code 2035.

      Hourly rate available from 1200 from RingGo ONLY.

      Bank Holiday £3.00.

      Off-Peak from 1200 Monday to Friday.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 2
      Accessible Spaces Note:

      Parking is chargeable for all vehicles except registered Blue Badge holders.


      Accessible Car Park Equipment: No
      Cctv: Yes


      Parking 2:

      Name: West Byfleet Premium Car Park
      Spaces: 40
      Charges:
      Off-peak: £4.00
      Daily: £8.00
      Saturday: £4.00
      Sunday: £4.00
      Note:

      RingGo Code 77517.

      Bank Holiday £4.00.

      Off-Peak from 1200 Monday to Friday.



      Number Accessible Spaces: 2
      Accessible Car Park Equipment: No
      Cctv: No


  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

  • Station Seating Areas

    • Seated Area: Note

      On the platform and in the booking hall.

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property WEEKDAYS
      07:30:00 - 19:00:00
    • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Information Systems DepartureScreens
    • Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at West Byfleet.
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours SATURDAY
      06:30:00 - 20:00:00
      SUNDAY
      09:10:00 - 16:40:00
      WEEKDAYS
      06:30:00 - 20:00:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Outside ticket office and on Platform 3
    • Penalty Fares SW
    • Smartcard Notes West Byfleet ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Taxi Information

    • Note Taxis available.
  • Local Taxis

    West Byfleet: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Six Eights Phone 01932 888888
    Clarement Phone 01932 351451
    Network Phone 01483 888888
  • Other transportation

    • Rail Replacement Services Bus Stop A, Station Approach next to Enterprise House.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.