West Ruislip Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours EVERYDAY
    07:00:00 - 20:00:00
  • Impaired Access Staff Help Hours FRIDAY
    05:30:00 - 01:00:00
    MONDAY
    05:30:00 - 01:00:00
    SATURDAY
    05:30:00 - 01:00:00
    SUNDAY
    07:00:00 - 00:00:00
    THURSDAY
    05:30:00 - 01:00:00
    TUESDAY
    05:30:00 - 01:00:00
    WEDNESDAY
    05:30:00 - 01:00:00
  • Accessible Taxis For taxis from all UK stations visit www.traintaxi.co.uk.
  • Accesible Ticket Machine Pre-purchased tickets can be collected from the machine on Platform 4 only
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0343 222 1234 or 020 3031 9331 (Textphone)
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.
  • Step Free Access Coverage Partial Station
  • Staff Help Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL http://www.chilternrailways.co.uk/lostproperty

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Bus services U1 and U10 leave from the front of the station.

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Free cycle storage for ticket holders is available on Platform 4.

  • Sheltered No
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around West Ruislip station (https://www.btwifi.co.uk/find/?search=HA4+7DW title=)

• Parking

  • Car Parking Details Phone number: 08456 005 165
    
    Address:
    Ickenham Road
    West Ruislip
    Greater London
    HA4 7DW
    
    Operator Name: Chiltern Railways
    Name: Station Car Park
    Spaces: 136
    Charges:
    Off-peak: £8.10
    Daily: £11.50
    Weekly: £46.00
    Monthly: £184.00
    Annual: £1,932.00
    Note:

    The Off-Peak rate at this station applies from 12pm on weekdays and also weekends and public holidays.

    
    
    Number Accessible Spaces: 0
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property WEEKDAYS
    12:00:00 - 20:00:00
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note TfL Customer Services - 0343 222 1234
  • Information Systems DepartureScreensArrivalScreensAnnouncements
  • Lost Property Number 08456 005 165
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note Served by the Central Line

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Located at entrance to Platform 4.
  • Oyster Notes Oyster cards are only valid for journeys towards London.
  • Penalty Fares
    
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
  • Smartcard Notes Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart (https://www.chilternrailways.co.uk/smart title=)

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  West Ruislip: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Apollo Cars	Phone 01895 625000
  Elite	Phone 01895 624444
  Abbey	Phone 020 8866 1866

• Other transportation

  • Rail Replacement Services Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.