Westenhanger Train Station
Address
Westenhanger station
Stone Street
Westenhanger
Kent
TN25 6DE
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Staff Help Hours Monday - Sunday
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Accessible Taxis
Accessible taxis are available to book
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Accesible Ticket Machine
by entrance to platform 1
- Customer Help Point On platform
- Helpline No
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Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
*Helpline closed on Christmas Day
- Nearest Stations with Facilities AFK
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Step Free Access
This is a category B3 station. Step free access to platform 1 for services to London from the car park. There is no step free access to Platform 2. Step access only via road overbridge for services away from London from platform 2. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Coverage: partial Station - Step Free Access Coverage No Part of Station
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WHA.pdf)
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Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Westenhanger station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
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Parking
-
Car Parking Details
Phone number: 0345 322 7021
Operator Name: Southeastern
Name: Station Car Park
Spaces: 10
Free: true
Number Accessible Spaces: 1
Accessible Spaces Note:Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
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Car Parking Details
Phone number: 0345 322 7021
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems ArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
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Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares SE
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Local Taxis
Westenhanger: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators or alternative station:
Jeans Phone 01303 261805 Folkestone Phone 01303 252000
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Other transportation
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Rail Replacement Services
Outside the station entrance.
Westehanger is usually served by a minibus between Sandling and Westenhanger.
If a full size bus needs to stop at Westenhanger, these will stop at the top of Stone Street. A full size bus will be shown in the Journey Planner as having a destination of Ashford or Dover.
If you're travelling to or from this station and have additional assistance requirements, we recommend you contact our accessible travel team, send #Assist to 07866 002690 on WhatsApp or use the help point at the station so we can ensure appropriate transport is available for you.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
