Whatstandwell Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Access Staff YES Yes
  • Impaired Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheelchairs Available No
  • Impaired Access Staff Help Hours Monday - Friday
    Saturday
    Sunday
  • Accessible Public Telephone none
  • Helpline No
  • Helpline Contact Details

    08000 11 33 23

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category B 

    Level access to station and platforms. (Platform is low and on curve)

    This station has tactile paving at the edge of the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Partial Station
  • Staff Help

    Assistance provided by on-train staff. 

• Airport

  • Availability No

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WTS.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces 9
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Whatstandwell station (https://www.btwifi.co.uk/find/?search=DE4+5HE title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Operator Name: East Midlands Railway
    Name: Station Car Park. ( Pay by Ring G O available) www.myringgo.co.uk/parkinglocator/23328
    Spaces: 23
    Charges:
    Off-peak: £2.20
    Daily: £2.80
    Weekly: £8.40
    Monthly: £28.00
    ThreeMonthly: £75.60
    Annual: £280.00
    Saturday: £2.20
    Sunday: £2.20
    
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03457 125678
    
    Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 03457 125678
  • Staffing Level YES Yes

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares EM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Top up Smartcard at a Ticket Vending machine at this location

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Whatstandwell: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Matlock	Phone 01629 584195
  Fox	Phone 01629 583333
  Belper	Phone 01773 828384

• Other transportation

  • Rail Replacement Services

    Rail Replacement buses and coaches will pick up and drop off from the bus stops at the front of the station: Towards Matlock: Across from the station onto the A6/Derby Road. what3words location ///remix.supple.laughs Towards Derby: Out side the station. what3words location ///obeyed.skid.booth