Whitby Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Booking Office Counter

    staff will come out of the office to assist

  • Customer Help Point Platform 1
  • Helpline Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
    We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=)
  • Helpline Contact Details 0800 138 5560 text relay 18001 0800 138 5560
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down No designated area is provided. The station front may be used for set down purposes.
  • Step Free Access Category A StationBoth platforms are step free.
    To find our more about travelling around this station, please see the 360 map click here (https://tourmkr.com/F1SsW4JVtQ/36991922p&234.44h&87.36t title=)
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Busline 0871 200 2233

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Cycle Hire: Note Not available at this station.
  • Location

    Next to bus depot office

  • Sheltered No
  • Spaces 12
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Whitby station (https://www.btwifi.co.uk/find/?search=YO21+1YN title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    Car Park Charges1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00RingGo: 5710

    
    
    Name: Station Car Park - Charges apply between 00.00 - 23.59 every day
    Spaces: 48
    Charges:
    Daily: £13.20
    Weekly: £52.80
    Monthly: £203.00
    Annual: £2,112.00
    Note:

    The Tariff for this car park is:

    Up to 2 hours £3.30

    Up to 4 hours £6.60

    Up to one day £13.20

    Overnight £3.30 - (Overnight tickets can be extended the following day (via the RingGo APP)

    Charges apply 00.00 -23.59 every day

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 08002006060
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note Open 0700-2200 7 days per week
  • Lost Property Number 08002006060
  • Staffing Level No

• Ticketing Hours

  • Ticket Office Hours FRIDAY
    08:30:00 - 16:00:00
    MONDAY
    08:30:00 - 16:00:00
    SATURDAY
    08:30:00 - 16:00:00
    THURSDAY
    08:30:00 - 16:00:00
    TUESDAY
    08:30:00 - 16:00:00
    WEDNESDAY
    08:30:00 - 16:00:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes More information at www.northernrailway.co.uk/smart

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Whitby: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  KT Cars	Phone 01947 821181
  Esk	Phone 01947 605705
  Eastside	Phone 01947 600123

• Other transportation

  • Rail Replacement Services Pick Up/Drop Off at the bus Shelter on Langbourne Road by the Co-Op.What3words - escape.cheeks.momentous