Whitby Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Access Staff No
  • Impaired Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheelchairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Booking Office Counter

    staff will come out of the office to assist

  • Customer Help Point Platform 1
  • Helpline No
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impaired Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Step Free Access
    • Category A Station

    Both platforms are step free.

    Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability No

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Busline 0871 200 2233

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Cycle Hire: Note Not available at this station.
  • Location

    Next to bus depot office

  • Sheltered No
  • Spaces 12
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Whitby station (https://www.btwifi.co.uk/find/?search=YO21+1YN title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    Car Park Charges1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00RingGo: 5710

    
    
    Name: Station Car Park - Charges apply between 00.00 - 23.59 every day
    Spaces: 48
    Charges:
    Daily: £13.20
    Weekly: £52.80
    Monthly: £203.00
    Annual: £2,112.00
    Note:

    The Tariff for this car park is:

    Up to 2 hours £3.30

    Up to 4 hours £6.60

    Up to one day £13.20

    Overnight £3.30 - (Overnight tickets can be extended the following day (via the RingGo APP)

    Charges apply 00.00 -23.59 every day

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 08002006060
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note Open 0700-2200 7 days per week
  • Lost Property Number 08002006060
  • Staffing Level No

• Ticketing Hours

  • Ticket Office Hours Saturday - 08:30 to 16:00
    Sunday

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    More information at www.northernrailway.co.uk/smart

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Whitby: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  KT Cars	Phone 01947 821181
  Esk	Phone 01947 605705
  Eastside	Phone 01947 600123

• Other transportation

  • Rail Replacement Services

    Pick Up/Drop Off at the bus Shelter on Langbourne Road by the Co-Op.

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