Whittlesford Parkway Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours SATURDAY
    06:00:00 - 13:30:00
    WEEKDAYS
    06:00:00 - 13:30:00
  • Accessible Taxis Details of nearest taxis are shown on station information poster
  • Customer Help Point On each platform
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Step Free Access This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms.This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is the ticket office.
  • Step Free Access Coverage Partial Station
  • Staff Help Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Local Buses

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Sheltered YES Yes
  • Spaces 48
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Whittlesford Parkway station (http://btwifi.com/find title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 348
    Charges:
    Off-peak: £9.00
    PerHour: £1.20
    Daily: £12.00
    Weekly: £48.00
    Monthly: £173.00
    ThreeMonthly: £467.00
    Annual: £1,680.00
    Saturday: £7.40
    Sunday: £7.40
    Note:

    £11.10 Weekend fare 9From 1000 Friday - 0400 Monday)

    £77.00 Flexi ticket

    
    
    Number Accessible Spaces: 17
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: http://www.ncp.co.uk

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensArrivalScreens
  • Staffing Level No

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    06:00:00 - 13:30:00
    WEEKDAYS
    06:00:00 - 13:30:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard (https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard title=)

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Whittlesford Parkway: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Mid Anglia	Phone 01223 836000
  Sawston Cab	Phone 01223 513703
  Panser	Phone 07860 479906

• Other transportation

  • Rail Replacement Services Substitute bus services stop in the station car park