Whitton (London) Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Help points are available on all platforms
  • Helpline YES Yes
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • National Key Toilets

    The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. These toilets are only open when the ticket office is open.

  • Step Free Access

    Step-free category A Station - This station has step-free access to all platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WTN.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    Booking hall entrance

  • Sheltered No
  • Spaces 32
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Whitton station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    Only accessible toilets are available. The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. The toilets are only available when the ticket office is open.

• Station Seating Areas

  • Seated Area: Note

    Seating areas on both platforms.

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:00 to 19:45
    Saturday - 06:40 to 20:00
    Sunday - 09:00 to 16:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In the booking hall
  • Oyster Notes

    Only Oyster pay as you go top-ups are available from self-service ticket machine(s)

  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Whitton ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.

• Local Taxis

  Whitton: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  BATS	Phone 020 8893 8080
  Central	Phone 020 8898 1111
  Ridesmiths	Phone 020 8891 6464

• Other transportation

  • Rail Replacement Services

    Towards Hounslow / Feltham: High Street (B361) Bus stop 'A'

    Towards Twickenham: High Street (B361) Bus Stop 'B'