Wickford Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Access Staff YES Yes
  • Impaired Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheelchairs Available No
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours SATURDAY
    06:00:00 - 21:00:00
    SUNDAY
    08:10:00 - 20:00:00
    WEEKDAYS
    05:55:00 - 21:00:00
  • Accessible Taxis Details of nearest taxis are shown on station information poster
  • Customer Help Point Located on platform 2.
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Step Free Access This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is the ticket office.
  • Step Free Access Coverage Partial Station
  • Staff Help Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Local Bus stops outside station.  Wickford is a PlusBus location click here (http://www.plusbus.info/pdfs/PB0536.pdf title=Wickford PlusBus Map ) to see the PlusBus map

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).

    An additional 25-hoop cycle storage area is outside the front of the station.

  • Sheltered YES Yes
  • Spaces 56
  • Type
    Compounds
    Stands
    Racks

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Wickford station (https://www.btwifi.co.uk/find/?search=SS11+7AT title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Parking 1:
    Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 416
    Charges:
    Off-peak: £6.30
    PerHour: £1.20
    Daily: £9.00
    Weekly: £36.00
    Monthly: £130.00
    ThreeMonthly: £350.00
    Annual: £1,260.00
    Saturday: £6.00
    Sunday: £6.00
    Note:

    £58.00 Flexi ticket

    
    
    Number Accessible Spaces: 8
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: Saba Park Services U K Limited
    Name: Premium Bay
    Spaces: 11
    Charges:
    Annual: £2,130.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.sabaparking.co.uk
    
    

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 3. Accessible toilet is located in the T/O compound and is available during ticket office operation only.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensArrivalScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    06:00:00 - 19:30:00
    SUNDAY
    08:10:00 - 19:30:00
    WEEKDAYS
    05:55:00 - 20:00:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard (https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard title=)

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Wickford: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Browns	Phone 01268 767111
  Allied	Phone 01268 575757
  Taxiquest	Phone 01268 442041

• Other transportation

  • Rail Replacement Services Substitute bus services call at the bus stop at station entrance