Wigan North Western Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 00:15
    Saturday - 05:30 to 00:15
    Sunday - 07:45 to 00:00
  • Helpline No
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step-free access to all platforms / the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WGN.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Behind the ticket office to the rear of the drop off area and Taxi rank

  • Note

    11 racks at ticket office rear (2 x cycles per rack = 22 spaces)

  • Sheltered YES Yes
  • Spaces 60
  • Type
    Compounds
    Stands
    Racks

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Wigan North Western station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Address:
    Wigan North Western Car Park
    Wallgate
    Wigan
    WN1 1BJ
    
    Operator Name: Avanti West Coast
    Name: Wigan North Western Multi- Storey Car Park
    Spaces: 401
    Charges:
    Daily: £12.50
    Monthly: £166.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.

    
    
    Number Accessible Spaces: 9
    Accessible Car Park Equipment: Yes
    
    Cctv: Yes
    Open:
    Saturday - 05:15 to 00:15
    Sunday - 08:15 to 00:15
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The National key toilet is located in the subway; these toilets are operated by a radar key.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0345 528 0253
    
  • Lost Property: URL https://avantiwestcoast.missingx.com/
  • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry. 
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0345 528 0253
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 05:45 to 18:45
    Saturday - 05:15 to 18:45
    Sunday - 08:40 to 18:45

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the b ooking hall.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Local Taxis

  Wigan North Western: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

  Bluestar	Phone 01942 515151
  Crusader	Phone 01942 321500
  Street	Phone 01942 864999

• Other transportation

  • Rail Replacement Services

    The rail replacement bus pick up point can be found on the station car park.