Wivenhoe Train Station

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Wivenhoe Train Station

Address

Wivenhoe station
Station Road
Wivenhoe
Essex
CO7 9DJ

Ticket office opening hours:

Monday - Friday - 06:10 to 20:30
Saturday - 06:15 to 20:30
Sunday - 09:15 to 16:15

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Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Wi Fi
  • Post Box
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impaired Access Staff YES Yes
    • Impaired Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheelchairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 20:30
      Saturday - 06:15 to 20:30
      Sunday - 09:15 to 16:15
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points can be found at the following location(s):Platform 1 (for trains towards Colchester and London) - Between the side entrance to this platform and the ticket machine, fixed to the platform-facing wall of the station building
      Next to the cycle parking stands in the station carpark, fixed to a short white post
    • Helpline No
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Nearest Stations with Facilities COL
    • Step Free Access

      This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.

      This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: partial Station
    • Step Free Access Coverage Partial Station
    • Staff Help

      Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By speaking with a member of station staff
      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using one of the two Help Points at this station
  • Airport

    • Availability YES Yes
    • Note

      The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:

      Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note First Essex buses stop at the station.
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Location

      There are five cycle stands between the main station entrance and the Community Station Garden, and a further ten cycle stands are in the station carpark. A sheltered cycle parking area providing 16 spaces is located between the main station entrance and the side entrance to Platform 1 (for trains towards Colchester and London).

    • Sheltered YES Yes
    • Spaces 46
    • Type
      Stands
      Racks
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0330 123 5247

      Operator Name: Saba Park Services U K Limited
      Name: Station Car Park
      Spaces: 50
      Charges:
      PerHour: £1.20
      Daily: £8.00
      Weekly: £30.35
      Monthly: £146.00
      ThreeMonthly: £423.00
      Annual: £1,479.00
      Saturday: £4.00
      Sunday: £4.00

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      Disabled Blue Badge holders are exempt from parking charges.


      Cctv: Yes
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.sabaparking.co.uk
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:

      Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:10 to 20:30
      Saturday - 06:15 to 20:30
      Sunday - 09:15 to 16:15
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Taxi Information

    • Availability YES Yes
    • Note A taxi office is located on platform 1.
  • Local Taxis

    Wivenhoe: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    VP Phone 01206 825001
    Colne Phone 01206 820000
    Roman Phone 01206 521521
  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, at the front of the station.

Direct CrossCountry Routes

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