Woolwich Arsenal Train Station
Address
Woolwich Arsenal station
Woolwich New Road
Woolwich
Greater London
SE18 6EU
Ticket office opening hours:
Monday - Friday - 05:40 to 20:05
Saturday - 06:10 to 20:05
Sunday - 06:40 to 21:10
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accessible Taxis
Accessible taxis (Black cabs) are available from the taxi rank.
-
Accesible Ticket Machine
in booking hall
-
Booking Office Counter
Counters can be raised or lowered to suit all customers
- Customer Help Point On platform
- Helpline No
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
-
National Key Toilets
Platform 1- Available during staffing hours. This toilet is stoma friendly.
-
Step Free Access
This is a category A station. This station has step free access to all platforms - Step free access to both platforms via lifts from the DLR station. Stepped access to both platforms via booking hall and station overbridge. Step free access from Car Park to Platform 1 via side gate with call device.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WWA.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered No
- Spaces 8
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Woolwich Arsenal station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Station Car Park
Spaces: 110
Charges:
Off-peak: £7.70
Daily: £8.50
Weekly: £33.10
Monthly: £124.70
ThreeMonthly: £370.60
SixMonthly: £731.00
Annual: £1,286.00
Saturday: £6.20
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £9.00
Off peak evening rate (after 18:00) - £4.50
Number Accessible Spaces: 5
Accessible Spaces Note:Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Platform 1- Available during staffing hours
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:40 to 20:05
Saturday - 06:10 to 20:05
Sunday - 06:40 to 21:10
-
Ticket Office Hours
Monday - Friday - 05:40 to 20:05
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
-
Oyster Notes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Local Taxis
Woolwich Arsenal: Rail Station is served by a taxi rank. Check availability before travelling, and pre-book if necessary. Consider using the following operators:
Starmill Cars Phone 020 8854 0081 Woolwich Phone 020 3475 8587 Pace9 Phone 020 8855 7117
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Other transportation
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Rail Replacement Services
- Towards Charlton: Bus stop H on Woolwich New Road (what 3 words: party.varieties.added).
- Towards Dartford: "?"?"?"?"?"?"?Bus stop G on Vincent Road (what 3 words: speeds.cliff.method).
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
