Wrexham General Train Station
Address
Wrexham General Station
Station Approach
Wrexham
LL11 2AA
Ticket office opening hours:
Monday - Friday - 06:15 to 19:15
Saturday - 06:45 to 19:45
Sunday - 09:30 to 17:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Wi Fi
- Post Box
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Saturday - 05:30 to 22:45
Sunday - 07:30 to 23:00 -
Accesible Ticket Machine
Ticket machines have touchscreen controls.
- Helpline 1
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Step Free Access
Category A.
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times
Help Points available - Location: Alongside lift doors at both platform and bridge level
Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)
-
Note
10 hoops
- Sheltered YES Yes
- Spaces 24
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Wrexham General station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Operator Name: A P C O A
Name: Station Car Park
Spaces: 67
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - Open 24 hours
Url: https://www.apcoa.co.uk/find-parking/locations/wrexham/wrexham-general-station-wrexham
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Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room 1
-
Lost Property
Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 19:15
Saturday - 06:45 to 19:45
Sunday - 09:30 to 17:00
-
Ticket Office Hours
Monday - Friday - 06:15 to 19:15
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note Outside the station entrance
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Local Taxis
Wrexham General: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Station Phone 01978 363661 Yellow Phone 01978 286286 Club Phone 01978 757575
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Other transportation
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Rail Replacement Services
The rail replacement stop is in the station car park.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
