Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected.
Travelling by train is a convenient and fast way to get from A to B
Here are some of the top tips for getting the best value ticket and avoiding the busiest time trains.
Avoid travelling during peak times. It's not only less stress but travelling outside of peak times is generally cheaper. Peak times are when there is most demand such as when everyone is going home from work or back to university. Usually trains start to get busy from 7.00am to 9.00am and from 4.30pm until after 6pm during the week. Fridays and Sundays are typically the busiest days as passengers travel away for the weekend.
Train companies release their cheapest fares 12 weeks ahead of travel so the earlier you can plan your journey, the cheaper it will be. These cheaper Advance fares are available right up to 15 minutes before you travel for some companies like CrossCountry while other train companies close their Advance fares the night before travel.
You can buy exactly the same fares at the station as you can online. The exception to this is special offers on some train ticket websites like the CrossCountry NUS 10% discount which is available for NUS extra card holders.
Railcards offer 1/3 off the price of your train ticket and can often be used in conjunction with other discounts like the NUS 10% discount detailed above.
Avoid the last minute stampede to the train by reserving your seat in advance; it will save you time and also means you can plan how to use your journey time. You can even choose which coach and seat you would prefer if you book online. For instance choose a seat near a power socket to make sure your smart phone or tablet doesn't run out of battery during longer journeys. If you want to use your journey time to do some work or studying, you can choose to sit at a table. But don't worry if you forget to reserve a seat, if you travel with CrossCountry you can make reservations up to ten minutes before departure via the website or Train Tickets app
Why not use our Train Tickets app? It free to download and not only acts as a no-fee booking tool delivering a ticket direct to your mobile phone for some journeys, it's an easy and fast way keep up to date with live train running information including platform details. You can download the CrossCountry Train Tickets app via your mobile app store or text WEB to 87080 - texts charged at standard network rate.
We know that sometimes other things are more important in life and remembering to buy your train ticket can often slip to the bottom of the pile. Signing up to Ticket alerts will give you a personal reminder to book your tickets in advance, crossing at least one thing off your list and letting you concentrate on the more important things.
It can be cheaper to contact the train company's group travel team if there are more than 9 people travelling in your group. CrossCountry's group travel team can be contacted via the website or on 0871 244 2388 (Calls charged 10p per minute from BT landlines, calls from other operators may vary).
If you want to find out more about the best deals and to stay informed, follow Student Rail Deals on Facebook for the latest rail related news, tips and discounts relevant to you.