Stansted Airport Train Station
Stansted Airport Train Station
Address
Stansted Airport StationUnder the Airport Terminal
Bassingbourn Road
Stansted
Essex
CM24 1QW Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Sunday: 06:30 to 00:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail Replacement services operate from the main coach station as directed by Station Staff. CrossCountry rail replacement departs from bays 10 and 11. |
| Information Systems |
|
| Service | Information |
|---|---|
| Stansted Airport Station customer services |
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday:24 Hours a Day
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Coffee shop Vending machines |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
Newsagent/Sweets Passport Photo Booth |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 028 28 78 |
| Customer help points |
|
| Staff help |
Assistance is provided by station staff during the hours of train service operation. Booking is recommended |
| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Customer Information point. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Operator | British Airports Authority |
| Spaces | 5000 |
| Contact details | https://www.stanstedairport.com/parking |
| Bus services available |
|
| Bus services information |
Local buses and National Coach routes stop in bus station located at airport |
| Cycle storage available |
|
| Sheltered | No |
| CCTV | True |
| Storage location | No cycle parking |
| Arrow - Wheelchair friendly | Phone 01275 475000 |
| Transport | Information |
|---|---|
| Airport available |
Station is within the Stansted Airport Terminal |
| Port available |
|
Stansted Airport Station was opened in 1991 to serve Stansted Airport. With routes from across the country making it easier to reach the airport, as well as direct routes from London. The station was built under the new terminal, which was opened at the same time; making it an ideal way to travel to and from this popular airport.
CrossCountry serves routes to the airport from the north of Stansted and has regular services from Birmingham New Street Station. CrossCountry services arrive at Stansted on platform two. Today, the station sees almost nine million passengers a year pass through its doors.
Amenities at Stansted Airport Station include baby changing facilities and free public Wi-Fi. The toilets are wheelchair-accessible and induction loops have been fitted on the concourse. Step free access is available at the station, and ramps are offered on the station platforms. There are over 5,000 parking spaces available at Stansted Airport, which is shared with the airport. Wheelchair users may require assistance at this car park. Local buses and national coach services also serve Stansted Airport Station.
Flights from Stansted Airport reach over 160 countries, so getting to the airport by train is the ideal way to begin your holiday. CrossCountry serves several popular routes to Stansted, including Birmingham New Street to Stansted, Leicester to Stansted and Cambridge to Stansted.
Things to do in Stansted
You might think Stansted only has the airport to offer, but there is a lot more to see and do around Stansted than the airport alone. Hatfield Forest is part of the National Trust Estate and is only a few minutes south of the station. This ancient royal hunting ground is the ideal place for country walks amongst trees up to 1,200 years old.
English villages surround Stansted, with Takeley and Stansted Mountfitchet almost next door. In Stansted Mountfitchet, you can see Mountfitchet Castle and what is claimed to be the biggest toy museum in the world. Bishop’s Stortford is the largest nearby town and has Roman roots. Bishop’s Stortford was voted the best place to live in the UK by a Halifax survey in 2020. Here you can shop, dine and enjoy the local nightlife and other entertainment facilities until it’s time to take the train home. Stansted Mountfitchet and Bishop’s Stortford are both easily accessible by train from Stansted Airport.
CrossCountry provides Stansted Airport with regular services, so whether you are here to explore the local area, or jump on a flight for a well-earned holiday break, you can find the right ticket for you with CrossCountry today.