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Stansted Airport Train Station

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Stansted Airport Train Station


Stansted Airport Station
Under the Airport Terminal
Bassingbourn Road
CM24 1QW
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
Facility Information
Ticket office opening hours Monday to Sunday: 06:30 to 19:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail Replacement services operate from the main coach station as directed by Station Staff.

Information Systems
  • Departure screens
  • Arrival screens
Service Information
Stansted Airport station customer services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information The waiting room is on platform 1. There are also seats throughout the station.platform 2
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Coffee shop Vending machines
Toilets Toilets are available.
Toilets information The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Cashpoint information Located on concourse
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information Newsagent/Sweets Passport Photo Booth
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available. Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Staff help opening times Monday to Sunday: 24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Details of nearest taxis are shown on station information poster

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms. Lifts available.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the Customer Information point.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Operator British Airports Authority
Spaces 5000
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Bus services available Bus services are available.
Bus services information

Local buses and National Coach routes stop in bus station located at airport

Cycle storage available Cycle storage is not available.
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.
Airport information

Station is within the Stansted Airport Terminal

Port available Port information is available.

Stansted Airport Station was opened in 1991 to serve Stansted Airport. With routes from across the country making it easier to reach the airport, as well as direct routes from London. The station was built under the new terminal, which was opened at the same time; making it an ideal way to travel to and from this popular airport.

CrossCountry serves routes to the airport from the north of Stansted and has regular services from Birmingham New Street Station. CrossCountry services arrive at Stansted on platform two. Today, the station sees almost nine million passengers a year pass through its doors.

Amenities at Stansted Airport Station include baby changing facilities and free public Wi-Fi. The toilets are wheelchair-accessible and induction loops have been fitted on the concourse. Step free access is available at the station, and ramps are offered on the station platforms. There are over 5,000 parking spaces available at Stansted Airport, which is shared with the airport. Wheelchair users may require assistance at this car park. Local buses and national coach services also serve Stansted Airport Station.

Flights from Stansted Airport reach over 160 countries, so getting to the airport by train is the ideal way to begin your holiday. CrossCountry serves several popular routes to Stansted, including Birmingham New Street to StanstedLeicester to Stansted and Cambridge to Stansted.

Things to do in Stansted

You might think Stansted only has the airport to offer, but there is a lot more to see and do around Stansted than the airport alone. Hatfield Forest is part of the National Trust Estate and is only a few minutes south of the station. This ancient royal hunting ground is the ideal place for country walks amongst trees up to 1,200 years old.

English villages surround Stansted, with Takeley and Stansted Mountfitchet almost next door. In Stansted Mountfitchet, you can see Mountfitchet Castle and what is claimed to be the biggest toy museum in the world. Bishop’s Stortford is the largest nearby town and has Roman roots. Bishop’s Stortford was voted the best place to live in the UK by a Halifax survey in 2020. Here you can shop, dine and enjoy the local nightlife and other entertainment facilities until it’s time to take the train home. Stansted Mountfitchet and Bishop’s Stortford are both easily accessible by train from Stansted Airport.

CrossCountry provides Stansted Airport with regular services, so whether you are here to explore the local area, or jump on a flight for a well-earned holiday break, you can find the right ticket for you with CrossCountry today.

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