Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Disruption is likely to our services from Monday 29 November, please check your journey before you travel - visit here for more information.
There have been no recent searches performed, your recently searched journeys will appear here.
|Ticket office opening hours||
Monday to Sunday: 06:30 to 19:00
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Stansted Airport station customer services||
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
|Waiting rooms||The waiting room is on platform 1. There are also seats throughout the station.|
|Tourist information office|
|Bureau de change|
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Details of nearest taxis are shown on station information poster
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
|Cycle storage availability|