Industrial action during December.
Unfortunately, the RMT union has called a number of strikes for December (the next scheduled dates are Saturday 23 December, Sunday 24 December, Wednesday 27 December and Sunday 31 December.) that will significantly affect CrossCountry train services. We will be operating a reduced service but running some longer trains. Amended timetables will be confirmed nearer to each strike day, so please keep checking this page for details before using any on-line journey planners. Click here for the latest information.
Updated: 13.12.2017 - 11:38
Unfortunately, the RMT Union has announced a number of strikes over Christmas and the New Year that will significantly affect CrossCountry train services. The dates affected are:
Saturday 23 December, Sunday 24 December, Wednesday 27 December and Sunday 31 December
Please note there are no CrossCountry services operating on Christmas Day or Boxing Day.
In the event that these strike dates take place, CrossCountry will be operating a reduced service, but with some longer trains. We advise you to travel as early as possible, as services may finish earlier than normal and some stations may have no CrossCountry services. Although alternative travel arrangements will be prepared we expect all our services, and any replacement bus services, to be very busy.
Our priority is to keep you informed, updated and on the move, so please check this page again for up to date information before you travel.
If you have purchased a ticket for the affected dates marked ‘XC ONLY’ or ‘CROSS CNTRY ONLY’ this will be valid to travel on an alternative CrossCountry service between Saturday 16 December and Sunday 7 January, but as close to the original departure time as possible.
In the event of any delays to your journey, we will operate our Delay Repay Scheme against the revised timetable (in line with our Passenger Charter). You can make your claim using our online form or by collecting a form from any staffed station.
If you have a query on a journey you are planning, please contact us on our Twitter and Facebook pages, or alternatively please contact National Rail Enquiries on 08457 484 950 or click here for the website.
Due to a large number on enquiries we have received, it may take us a little longer to respond than normal. Please be assured that if you have received an email providing a CrossCountry case reference, your claim is being processed and a response will be issued as soon as we can.