Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected.
A more convenient way to get your ticket
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
Want to be in control of how you get your train tickets? Well, e-Tickets is the option for you! Choose the e-Ticket delivery option when you book an Advance train ticket on our website, mobile site or app and we’ll e-mail your e-Ticket direct. There are 4 ways to get your tickets so the choice is yours!
Don’t have a printer? Well, our new e-Tickets mean you have the flexibility of getting your tickets your way. You can simply show the PDF on your phone, print at home, send to the Apple Wallet or send to the CrossCountry app where they will be available as m-Tickets. If you're buying for someone else, then you can send the PDF to them by e-mail.
Got any questions? Have a look through our FAQs for help.