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CrossCountry e-Tickets

A more convenient way to get your ticket

Journey details

  • Under 5s travel free

  • Add another railcard

Buy train tickets for any journey in Britain and get tickets sent straight to your phone

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Station Finder

A more convenient way to get your ticket

Why not avoid the station queues by trying an e-Ticket? This is an alternative to a paper ticket, as it is emailed to you directly.
You can show your ticket via your Apple Wallet, as a PDF on your phone, print it at home, or open it in the CrossCountry Train Tickets app, the choice is yours!

How do I get an e-Ticket?

When booking, select the e-Ticket delivery option, once purchased your ticket will be emailed to you directly. All CrossCountry Advance tickets can be fulfilled as e-Tickets. Scan your barcode at the ticket gate and show this barcode when requested on board by a member of the train crew – simple!

Benefits

  • Quicker and easier- purchase your e-Ticket beforehand, no need to queue at the station or ticket vending machine, and you're ready to go.
  • Not easy to lose, like paper tickets.
  • All tickets for your journey are stored in one place, on your mobile.
  • Better for the environment - Choosing to download your e-Ticket means you don't need any paper at all!
  • Better value – Unlike buying at the station, if you book an Advance ticket using this method, you can save up to 70%*.
  • Purchase for others - It's easy to buy multiple tickets for your friends or family, all you have to do is forward them the confirmation email.

How to redeem an e-Ticket in our app

All you need to do is download the CrossCountry Train Tickets app and choose to enable your e-Ticket and as m-Ticket, it will then appear under the ‘My Tickets’ section within the app. Now you have your m-Ticket within the CrossCountry Train Tickets app, when you’re ready to travel simply click the activate button on the screen

What to do at the station:

    • If you’re travelling from a station with a ticket gate, simply tap it on the barcode reader, and the barrier will open for you.
    • If a barcode reader is not available then a member of staff will be able to assist you.
    • On board, simply show the barcode to a member of the train crew when requested.

Download our 'Train Tickets' app from one of the stores below:

   

If you have any further questions take a look at our FAQs

Please don't forget to charge your mobile in advance of travel; if you are unable to display your ticket, a new ticket at the full fare will have to be purchased in order to travel. It’s your responsibility to make sure there is sufficient battery so your ticket can be seen.

Ready to get your e-Ticket?

*Applies to CrossCountry journeys only. Average saving calculated by comparing Standard Advance Single ticket prices, purchased before the day of travel, for 4,893 CrossCountry journeys, to the equivalent price of a Standard Anytime Single ticket valid on the same service. Advance fares are subject to availability, terms and conditions apply. Please see website for full details.

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