Find out if your journey could be affected
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As a result of billions of pounds of investment in the rail network, and in new trains and services, Network Rail are temporarily changing how far in advance train timetables can be confirmed. The May 2018 timetable change is the largest in living memory, needing the rescheduling of almost four million services – 600% more than normal.
Train times and tickets are usually available for customers to plan and book their journeys up to 12 weeks before departure. However, possibly for the duration of the next timetable beginning on 20th May, some may not be available until closer to the date of departure.
The majority of weekday services will be unaffected, although journeys at weekends are likely to see changes to the expected timetable.
With only a small number of trains affected by engineering works, we want customers to continue planning their journeys with confidence and CrossCountry have put in place a series of measures to reassure them.
Customers will still be able to purchase Anytime and Off-Peak train tickets 12 weeks before departure, however CrossCountry Advance tickets may not be available until six weeks before departure due to timetables not being finalised.
If a customer purchases a ticket more than six weeks before their journey, they should check back with the train operator they will be travelling with at the six weeks mark to see if their train time has been altered. If so, and they then do not wish to travel, they can request a refund from their original retailer.
If you booked between 12 and 6 weeks before your travel date and your journey has been affected, you can travel on an alternative CrossCountry train two hours either side of your original service, although any seat reservation on the original train cannot be honoured on the other service.
If you are due to travel within the next six weeks, you can see if your journey has changed by searching our website.
If your travel date is more than six weeks in advance, you can select your travel date in the “by date” tab which will allow you to search for the work being carried out on the network. If engineering work is happening on your travel date you will see a list of results, which you can select to view more information.
You can also use our route map to see which of these engineering works may affect your journey.
Use the table below to see if your date of travel has any planned changes to train times affecting CrossCountry services or services run by other operators.
|Sat 21 July||CrossCountry services||All operator services|
|Sun 22 July||CrossCountry services||All operator services|
|Sat 28 July||CrossCountry services||All operator services|
|Sun 29 July||CrossCountry services||All operator services|
|Sat 4 Aug||CrossCountry services||All operator services|
|Sun 5 Aug||CrossCountry services||All operator services|
|Sat 11 Aug||CrossCountry services||All operator services|
|Sun 12 Aug||CrossCountry services||All operator services|
|Sat 18 Aug||CrossCountry services||All operator services|
|Sun 19 Aug||CrossCountry services||All operator services|
|Sat 25 Aug||CrossCountry services||All operator services|
|Sun 26 Aug||CrossCountry services||All operator services|
|Mon 27 Aug||CrossCountry services||All operator services|
The travel updates information on this page are updated continually, so as soon as a problem is solved we'll let you know. You can choose to view updates for today, tomorrow, or a specific date. You can also see updates for CrossCountry journeys or all train companies.