CrossCountry customers advised of significant disruption due to planned industrial action

November 26 2025
CrossCountry Class 220 221 Voyager
  • Train operator CrossCountry will run a limited service on Saturday 6 December due to planned industrial action by the National Union of Rail, Maritime and Transport Workers (RMT).
  • Fewer services will operate and there will be no service on some parts of the CrossCountry network.
  • Customers are advised to check the CrossCountry website before travelling.

CrossCountry customers are being warned of significant travel disruption due to planned industrial action by the RMT union on Saturday 6 December.

The strike – the first of four planned in December - will see RMT union members in customer service roles declining to work.

All CrossCountry routes will be impacted, with a limited service on some CrossCountry routes and no CrossCountry services on some parts of the network. Services will also finish much earlier than usual.

Trains that do run will be significantly busier than usual and services will also finish much earlier in the day - so passengers are advised to plan return journeys carefully.

There will also be changes to some calling patterns for services that do run, and planned engineering work will mean some journeys take longer than usual.

Shiona Rolfe, CrossCountry’s Managing Director, said: “We are disappointed that the RMT has announced more industrial action that will disrupt customers over the busy Christmas period. We’ve worked hard to make a fair and reasonable offer that addresses the key points raised in this dispute, and we believe we’ve made meaningful progress in negotiations.

“Our priority is now minimising disruption for those travelling on Saturdays in December – but while we will try to run as many services as possible, there will inevitably be significant disruption.”

The strike coincides with many Christmas markets across the country, as well as other events and some football matches.

Passengers planning to travel with CrossCountry on Saturday 6 December should check their journey before travelling with National Rail Enquiries, or visit the CrossCountry website/app for the latest news and advice: www.crosscountrytrains.co.uk/travel-information/disruption/industrial-action

Information on delay repay and alternative travel options are available at the same link.

The RMT has also announced further industrial action on Saturday 13, Saturday 20 and Saturday 27 December. More detail on the impact of future strikes will be shared in coming days.

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Contact Information

CrossCountry Press Office
[email protected]

About CrossCountry

CrossCountry is a long-distance passenger train operator, with a network stretching from Aberdeen to Penzance and from Stansted to Cardiff and calling at over 100 stations. Based in Birmingham, CrossCountry connects seven of Britain’s 10 largest cities and delivers 240 services every weekday, equating to over 42 million passenger journeys each year.

For further information on CrossCountry services, visit crosscountrytrains.co.uk or visit one of our social media platforms via X @crosscountryuk or Facebook at facebook.com/crosscountrytrains

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