£100,000 CrossCountry Customer and Communities fund now open for applications
Train operator announces its annual Customer and Communities Improvement Fund worth £100,000.
Read MoreThursday 29 December 2022
There will be significant disruption across the rail network in the first week of January due to planned industrial action by the National Union of Rail, Maritime and Transport Workers (RMT). CrossCountry customers are urged to only travel if absolutely necessary and to check their journeys in advance.
The planned RMT strikes mean that CrossCountry can only run a limited service between 0730 and 1830 on 3, 4, 6 and 7 January with trains likely to be far busier than usual as customers travel during that week.
CrossCountry will run the following services on these dates:
On Monday 2nd January, there will be an amended timetable in place due to engineering work which will impact services from Birmingham to Leicester, Cambridge, Stansted Airport and Nottingham, with buses replacing all trains between Coleshill Parkway and Birmingham New Street.
Services between the South West, Birmingham and the North East and Scotland will be diverted between Birmingham and Derby via Lichfield with extended journey times of up to an hour.
On Thursday 5 January there will be no CrossCountry services due to planned action by The Associated Society of Locomotive Engineers and Firemen (ASLEF).
On Sunday 8 January customers are advised to check before they travel as trains will start later following the strike action. Customers using other train operators to complete their journey should also check their websites before travelling.
Tom Joyner, Managing Director at CrossCountry said: “We are extremely disappointed and sorry that the latest round of industrial action is going to impact our customers returning to work in the New Year. We are still committed to finding a solution that will allow us to deliver a sustainable and improved railway and hope to be able to reach an agreement soon. We are urging our customers to only travel if necessary; if you have to travel by rail, please check our website for the most up to date travel advice and plan ahead.”
Information about CrossCountry services will be regularly updated at www.crosscountrytrains.co.uk/disruption, where there will also be information around Delay Repay, refund and ticket acceptance.
CrossCountry Press Office: [email protected]
About CrossCountry
CrossCountry is a long-distance passenger train operator, with a network stretching from Aberdeen to Penzance and from Stansted to Cardiff and calling at over 100 stations. Based in Birmingham, CrossCountry connects seven of Britain’s 10 largest cities and delivers 240 services every weekday, equating to over 42 million passenger journeys each year.
For further information on CrossCountry services, visit crosscountrytrains.co.uk or visit one of our social media platforms via X @crosscountryuk or Facebook at facebook.com/crosscountrytrains
Train operator announces its annual Customer and Communities Improvement Fund worth £100,000.
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