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CrossCountry welcomes new contract to keep vital services connecting Great Britain

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Long-distance train operator CrossCountry, part of the Arriva Group, welcomed the announcement today by the Department for Transport (DfT) that it had been awarded a new three-year contract to keep operating its passenger services across Great Britain.

Starting on Sunday 18 October, the contract runs until October 2023.

The new contract allows CrossCountry to keep operating its long-distance and inter-regional services crossing England, Scotland and Wales, providing journeys for business and leisure customers and connecting cities and towns to support the nation’s social and economic recovery. Alongside providing customers the confidence of a stable and sustainable service in these uncertain times, the new contract includes a range of benefits to improve their travelling experience and benefit the communities CrossCountry’s trains serve.

Welcoming the DfT announcement, CrossCountry’s Managing Director, Tom Joyner, said, “This is great news for our customers and stakeholders and recognises the importance of our continuing to deliver long-distance business and leisure services across England, Scotland and Wales.

“Our trains connect towns and cities, people and communities across Great Britain, and this will be essential as we rebuild our national and local economies. We will continue to focus on highlighting the benefits of rail travel and ensuring our customers can travel with confidence. 

Notes to editors:

CrossCountry’s network is the most geographically-extensive passenger rail franchise in Britain. Stretching from Aberdeen to Penzance and from Stansted to Cardiff, it calls at over 100 stations. Based in Birmingham, CrossCountry connects seven of the Britain’s 10 largest cities and delivers 298 services every weekday, equating to some 40 million passenger journeys a year.

For further information on CrossCountry services visit or follow them online via Twitter at @crosscountryuk or

CrossCountry is part of the Arriva group, one of the leading providers of passenger transport in Europe. Arriva employs over 46,000 people and delivers over 2 billion passenger journeys across 14 European countries each year.

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