Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information

 

Timetable updates - please visit here for more information

 

Disruption is likely to our services from Monday 29 November, please check your journey before you travel - visit here for more information.

Coronavirus Timetable Updates

Journey details

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Information on this page:

Our timetable continues to reflect a reduced service so that we are keeping both our customer’s and colleague’s safety a number one priority:

  • We are continuing to enhance our dwell time at certain stations to ensure there is enough time for customers to board and alight safely
  • We advise our customers to book in advance, reserve their seat and check before you travel. For more travel information please visit our current travel guidance section.

Current Timetables

Some last trains may be earlier than normal and we recommend you check your journey before you travel by using National Rail Enquiries, our Train Tickets app, or viewing our timetables below:

Monday 29 November - Friday 3 December - Birmingham New Street to Leicester, Cambridge and Stansted Airport

Monday 29 November - Friday 3 December - All other routes

Saturday 4 - Sunday 5 December - Birmingham New Street to Leicester, Cambridge and Stansted Airport

Saturday 4 - Sunday 5 December - All other routes

Until Friday 10 December - All other routes

Until Friday 10 December - Birmingham New Street to Leicester, Cambridge and Stansted Airport

Route Map from Monday 17 May (note - services at weekends may also be affected by engineering work)

Download the map here (PDF)

 

Advance booking dates

Please note, due to an update to our internal reservation systems, we are currently running a reduced advance booking window. We are working hard on a daily basis to open bookings back up again, the table below provides the latest date you are currently able to book to. We apologise for any inconvenience caused, please check back for updates.

  Monday - Friday Saturday Sunday
Birmingham - Manchester

11 February 2022

29 January 2022

30 January 2022

Birmingham - Reading

11 February 2022

29 January 2022 30 January 2022
Reading - Southampton / Bournemouth

11 February 2022

29 January 2022

30 January 2022

Birmingham - Bristol / South West

28 January 2021

22 January 2022 23 January 2022
Birmingham - Newcastle / Scotland

28 January 2021

22 January 2022 23 January 2022
Birmingham - Stansted

14 January 2022

15 January 2022 9 January 2022
Cardiff - Birmingham

14 January 2022

15 January 2022 16 January 2022
Birmingham - Nottingham 14 January 2022 15 January 2022

16 January 2022

(last updated: 08:30 Friday 3 December)

Revised station calls

We are operating many longer trains where possible to provide up to twice the normal capacity and increasing the dwell time at key stations to allow for customers to board and alight safely. To achieve this while also maintaining the national railway timetable, a small number of stations have seen our services reduced or withdrawn to allow additional time at the more heavily used stations. Our trains continue to operate throughout the day on most routes at a reduced frequency and in some cases with a revised calling pattern. We will be operating the full timetable (pre-Pandemic) on the routes between Birmingham - Leicester - Stansted Airport and Nottingham - Birmingham New Street - Cardiff Central. 

A minimum of one train per hour operates on the following routes:

      • Manchester Piccadilly – Reading (some trains extend to or from Bournemouth)
      • Bristol Temple Meads – Newcastle (some trains extend to or from Penzance, Plymouth, Edinburgh Waverley, Glasgow Central or Aberdeen).

Only a very limited CrossCountry service calls at:

Attenborough Arbroath
Audley End Bodmin Parkway
Brockenhurst Caldicot 
Chepstow Chesterfield
Crewe Dawlish
Doncaster  Filton Abbey Wood
Glasgow Central Haymarket 
Liskeard Lydney
Motherwell Montrose
Paignton Patchway
Penzance Severn Tunnel Junction
Spondon St Austell
St Erth Stonehaven
Teignmouth Torquay
Wilmslow Winchester

 

No CrossCountry services call at the following stations:

Bath Spa Chester-le-Street 
Congleton Cupar
Guildford Hayle
Inverkeithing Kirkcaldy
Ladybank Leuchars
Lostwithiel Markinch
Weston-super-mare  


Other train companies’ trains continue to serve these stations.

Current travel guidance

Your safety is our number one priority, therefore we ask that you follow our travel guidelines that adhere to both Government and industry rulings. Please note: From Monday 19 July Government guidelines have changed on social distancing and face coverings, please visit here for advice and guidance about your journey.

Passenger Assist

We are still operating both booked and un-booked Passenger Assistance services for those passengers that require this, although we are encouraging customers to book ahead so we can ensure the correct provision of assistance is provided. For more information please visit here.

Ticket arrangements

If you are making a journey with us we strongly advise that you book in advance and reserve a place on specific train. For more information on how to reserve a seat please visit here.
If you already have a ticket but do not have a seat reserved for your chosen train, need to amend your booked seat or have any other query, please contact our Customer Relations team on 03447 369 123. Alternatively, you can contact our Social Media team via TwitterFacebook Messenger or the live chat widget in the bottom corner of your screen, where we are available 24 hours a day.

Please note that weekend upgrades are currently not available to purchase whilst on board. We hope to be able to reinstate this in the near future.

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