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Equity, diversity and inclusion

Inspiring belonging at CrossCountry.

At CrossCountry, equity, diversity, and inclusion are core to our workplace culture. We know that EDI not only creates a sense of belonging in the workplace, but also drives better business outcomes.

Our commitment to EDI is significant, and our strategy is ready to evolve over time. With continuous feedback and a focus on the changing needs of the business and our colleagues, CrossCountry has an equity, diversity, and inclusion policy to empower our team.

We strive to provide a working environment where everyone feels valued, heard, and supported, and we want people to bring their best selves to work. 

Hiring from diverse backgrounds

We've made it our mission to hire great people from a variety of backgrounds.

If you share our enthusiasm for great customer care, CrossCountry is an organisation that will value, support, and encourage your professional development regardless of your background.

In recruiting for our team, we welcome the unique contributions brought by diverse backgrounds, characteristics, and experiences. We have a community built on diversity of education, opinions, culture, ethnicity, race, gender, sexual orientation, gender identity, age, nation of origin, disability, and religious belief.

Creating an inclusive culture

Our company culture is a result of our behaviours and attitudes. At CrossCountry, our commitment to diversity paired with our focus on curiosity and collaboration creates an environment where perspectives can be shared, and we actively encourage the sharing of ideas and experiences.

This inclusive culture is also what inspires us and our colleagues to try new things, and to speak openly and with integrity. We understand that sharing our experiences and perspectives brings us together and encourages creative thinking. This creativity empowers us to connect, belong, and grow. 

Our psychometric testing process

Some roles at CrossCountry may require psychometric testing as part of the recruitment process. For further information and answers to some frequently asked questions around the testing process, you can download the PDF here.

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