Advice for rail users affected by RMT action: 27 September until 1 October
The RMT Union has announced further industrial action that would affect CrossCountry services from the start of Friday 27 September until the end of Tuesday 1 October. We remain in discussions with the RMT to seek a resolution and customers are advised to check our website for the latest travel information.
If this action goes ahead then on most days there would be little impact on our services. However, services on Sunday 29 September would be severely restricted. Seat reservations have been suspended and alternative arrangements are being prepared and will be made available here when finalised.
For more information on this, please find our dedicated page here:
If you've left something on a train or at a station, we'll do all we can to help.
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CrossCountry do not directly manage any stations, so any lost property found on-board will be given in and then safely stored at the station where your train terminates.
To enquire about lost luggage, please use the form below to find the contact details for the station owner.
If you have lost an item on the train, you will need to contact the station where that train terminated.
Please enter your journey details below, to get the correct details of the station where your train terminated.
If you have lost an item at the station, you will need to contact the station directly.
To get the correct contact details, you can search for the station below: