Lost property

If you've left something on a train or at a station, we'll do all we can to help.

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Going

Returning

Journey details

Buy tickets for any train journey in Britain. We cross more of the country than any other train company.

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Going
departing after

Train operators can only release tickets for sale up to 90 days in advance.

But don't worry, you don’t have to miss out - Be the first to hear when tickets are available with our FREE ticket alert.

CrossCountry do not directly manage any stations, any luggage left on our trains is safely stored at the station where your train terminates.

To enquire about lost luggage, please use the form below to find the contact details for the station owner.

Items left on a train

If you have lost an item on the train, you will need to contact the station where that train terminated.

Please enter your journey details below, to get the correct details of the station where your train terminated.

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Select from station

Select to station

If you have lost an item at the station, you will need to contact the station directly.

To get the correct contact details, you can search for the station below:

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Select from station

You can call our Customer Relations Team on 03447 369123 or email us at lost.property@crosscountrytrains.co.uk