Lost property
If you've left something on a train or at a station, we'll do all we can to help.
Why CrossCountry trains?
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
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Train operators can only release tickets for sale up to 90 days in advance.
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E-mail me when tickets become available Back to calendarCrossCountry do not directly manage any stations, any luggage left on our trains is safely stored at the station where your train terminates.
To enquire about lost luggage, please use the form below to find the contact details for the station owner.
Items left on a train
If you have lost an item on the train, you will need to contact the station where that train terminated.
Please enter your journey details below, to get the correct details of the station where your train terminated.
Items left at the station
If you have lost an item at the station, you will need to contact the station directly.
To get the correct contact details, you can search for the station below:
Contact us
You can call our Customer Relations Team on 03447 369123 or email us at lost.property@crosscountrytrains.co.uk