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Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

First Class food and drink

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Seat Reservations

Are you planning to travel First Class with us during the week? Please reserve your seat in Coach A, Monday – Friday to fully enjoy our First Class service from a dedicated First Class host. If you have already made a booking in First Class and have a seat reservation that is not in Coach A, please contact your original retailer to amend your seat reservation, if you booked through CrossCountry, you can contact our Customer Relations team.

On-board service

Please bear with us.

We are currently reviewing our catering offer, as such some of our services won’t have the advertised catering on board over the coming weeks. Please travel with adequate refreshments in case your service is one of those affected. First Class customers who have booked via CrossCountry and provided their email address will have received information about their travel options.

We hope to be back to a full service soon.

Our First Class Menu

Make the most of your journey by taking advantage of the wide range of food and drink available on-board:

Drinks and Snacks

An at-seat service of complimentary non-alcoholic drinks and snacks is available throughout the day for all First Class customers.

Please note; in the interest of keeping you and our team safe, we are not currently accepting the use of reusable cups on-board our services. 

Making a longer journey?

In addition to drinks and snacks, customers on longer journeys can choose from a range of complimentary sandwiches.

Additional items

Our full retail range, including a wide selection of alcohol. A member of the on-board team will be happy to take your order. Download our full catering menu (PDF)

Catering availability

An overview of where catering is available can be found by downloading our route map (PDF).

To check a specific service, view detailed timetable information and services with catering provision are highlighted in darker shading. 

* All items and offers listed are subject to availability, may change or may be withdrawn at any time. On our Cardiff-Birmingham-Nottingham and Birmingham-Stansted routes a reduced selection of drinks and snacks will be available on trains where catering is provided. Terms and conditions apply.

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